Solved

I'm having an Issue with OCS2007 PIC

Posted on 2008-10-02
4
1,211 Views
Last Modified: 2013-11-29
I have an OCS 2007 Enterprise deployment with consolidated edge server. Everything works great federation works PIC works but we only have MSN and from the communicator side all messages get sent fine, from the MSN side about every third message gets an error that the message can't be sent but do it again and its fine.  I am also getting this error on my edge server but I don't know if it is related.
Category 1001 and Event ID 14502 :  Server fed.messenger.msn.com IP address x.x.x.x there has been 139 errors in the last 180 min.   Failure type 80072746 occurred 12199 times and 80072745 occurred 26 times.

0
Comment
Question by:jangell427
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 12

Expert Comment

by:gaanthony
ID: 22691784
The recommended firewall configuration when federating with public IM providers is to allow any IP address to connect to port 5061 on the Access Proxy.
Verify that 5061 doesn't have any ACL/host restrictions rules in your external firewall.
Ensure your internal and external Access Edge interfaces are on different subnets so that traffic routes out the correct interface.
0
 

Author Comment

by:jangell427
ID: 22769773
Customer is changing the IP of the Internal Interface Friday morning if that fixes the trouble I'll let you know.
0
 

Author Comment

by:jangell427
ID: 22843910
Change the IP address on the internal interface and that did not fix the issue.  I found something on the internet about using GoDaddy certificates so we are going to try a different cert and see if that fixes the issue.
0
 
LVL 12

Accepted Solution

by:
gaanthony earned 125 total points
ID: 22857833
GoDaddy certs work fine as long as you have the current Windows root CA update installed.
You mentioned that you are seeing 8007274C and 80072746 errors.
These are WSAECONNRESET and WSAETIMEDOUT errors respectively. The first is due to a TCP session failing to be established (other end sends a reset) and the second is
a TCP session that has been successfully established failing due to a time-out
(other end didnt answer).  Could be issues on either side (yours or MSN).
Also if your Edge server internal and external interfaces are on the same subnet it can cause this issue.  Either use one NIC with two IPs bound to it and the default gateway set to the external or change the internal and external interfaces to be on separate subnets. Default gateway would still go o the external NIC.
0

Featured Post

[Webinar] Code, Load, and Grow

Managing multiple websites, servers, applications, and security on a daily basis? Join us for a webinar on May 25th to learn how to simplify administration and management of virtual hosts for IT admins, create a secure environment, and deploy code more effectively and frequently.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
GPO not applying to designated group-- Server 2012R2 2 76
ADMT 3.2 LAB Computer Migration not successful 2 124
AD backup 6 101
server crashed 2 78
Issue: One Windows 2008 R2 64bit server on the network unable to connect to a buffalo Device (Linkstation) with firmware version 1.56. There are a total of four servers on the network this being one of them. Troubleshooting Steps: Connect via h…
Know what services you can and cannot, should and should not combine on your server.
The goal of the tutorial is to teach the user how to instant message and make a video call in Skype.
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question