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Old Reminders wont go away

Posted on 2008-10-02
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Last Modified: 2012-06-27
Outlook 2003 SP3 and Exchange Server 2003 SP2

All users have a problem where old reminders, even though they have been deleted, keep coming up, daily, weekly or monthly however it was originally configured.  I did a outlook command line switch to clear reminders but it still happens.

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Question by:PStrama
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12 Comments
 
LVL 32

Expert Comment

by:gupnit
ID: 22634114
I would look at the PST Files
Cheers
Nitin
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Author Comment

by:PStrama
ID: 22634438
What do you mean PST files, we dont use PST files.

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LVL 32

Expert Comment

by:gupnit
ID: 22634497
Hi,
See PST files are created when you archive your mails.
See under Outlook --> File --> Archvie, you can move mails to a local file (.pst)
To open this file it is File -> Open -> Data File
What I am trying to say here is check if there are any PST files attached, or if you do not use any PST files, then search for them and delete/move to backup location(while Outlook is open)
And let me know what you get
Thanks
Nitin
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Author Comment

by:PStrama
ID: 22634913
i do have a archive pst folder.  what does that have to do with old reminders?
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LVL 32

Expert Comment

by:gupnit
ID: 22635557
Well, if the event/appointment/task that has reminders set is in calender in PST and it is attached, it would still pop up
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Author Comment

by:PStrama
ID: 22635598
ok, after trying to open that archive file i discovered it does not exist.  When i look at the archive setting you mention its says to archive to x folder\archive.pst.  but that file does not exist.  
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LVL 32

Expert Comment

by:gupnit
ID: 22635634
Ok, then delete the Outlook Profile and recreate it.
Let me know
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Author Comment

by:PStrama
ID: 22636227
I have recreated the profile, in fact i have un-installed office and re-installed office (which i also asked a question on here, which was never resolved, since there seems to be no way to fully uninstall office).  I have even given one user a new computer, built from scratch with no image and it still happens.  It happens to me also and i will recreate my profile shortly but there is no way to speed up the notifications, since the next old notification is the weekly tues meeting that keeps showing up.
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LVL 32

Expert Comment

by:gupnit
ID: 22636384
Great,
In that case lets use MFCMAPI and look at your store....to see what all is there...
Download it from here and then let me know the results
http://www.microsoft.com/downloads/details.aspx?FamilyID=55fdffd7-1878-4637-9808-1e21abb3ae37&DisplayLang=en
Cheers
Nitin
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Author Comment

by:PStrama
ID: 22636524
i downloaded it but dont understand what i need to do with it.

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LVL 32

Expert Comment

by:gupnit
ID: 22636540
Give me 5 mins....let me search for some article to guide you step by step...
Cheers
Nitin
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LVL 32

Accepted Solution

by:
gupnit earned 500 total points
ID: 22636546
Here we go...easy to search ;-) , didnt think about it earlier !!!
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=3510911&SiteID=17
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