Solved

smtp; 552 size limit exceeded

Posted on 2008-10-02
6
3,477 Views
Last Modified: 2013-11-30
I have someone trying to send email with a zip file and is getting the following bouncing email
 
Your message has encountered delivery problems to the following recipient(s):
abcd@domain1
Delivery failed
552 size limit exceeded
Sent:    MAIL FROM:<cdef@domain2> SIZE=13224524
Received:552 size limit exceeded

What could be the problem? There are no size restrictions on our end. He says there are no restrictions on his end too

Please help

 
0
Comment
Question by:asans
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 8

Accepted Solution

by:
Shmoid earned 35 total points
ID: 22624705
How are you determining that there is no size limit on your end?
Don't forget there are four locations where size limits can be set. Perhaps one of those locations does have a limit set.

The four size limits are:
1. Global
2. Connector
3. SMTP Virtual Server
4. Individual Mailbox

Also, the sender may think he has no restriction when in fact he does. How is he determining he has no limit?

Are you both on exchange or is the sender using an ISP and POP e-mail?
0
 
LVL 3

Expert Comment

by:Karl12347
ID: 22624745
Size restriction will either be setup on the exchange server in system manager or there is a size restriction setup on his active directory account.

Regards
Karl
0
 
LVL 16

Expert Comment

by:robrandon
ID: 22624747
Can you look at the header information of the error?  If his server is generating the error, you know the size limit is on his side.
0

Featured Post

Forrester Webinar: xMatters Delivers 261% ROI

Guest speaker Dean Davison, Forrester Principal Consultant, explains how a Fortune 500 communication company using xMatters found these results: Achieved a 261% ROI, Experienced $753,280 in net present value benefits over 3 years and Reduced MTTR by 91% for tier 1 incidents.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Utilizing an array to gracefully append to a list of EmailAddresses
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question