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BAD / WRONG OS VERSION

Posted on 2008-10-02
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Last Modified: 2013-11-14
My installshield setup program is working fine in windows xp service pack 2

But when i try in another system (having windows xp SP3) it shows wrong / bad version of OS. I checked the launch condition,versionNT conidtion everything. But i am unable to find out the solution. It has one VB script to check MDAC installtion. I think there only some problem happens. I am not sure at this point.

I tried this also..
http://community.acresso.com/archive/index.php?t-116977.html

I opened the msi file through InstallShield, and after i modified the VB script file, i saved. Again i opened the msi file in installsheild. But this time the entire vb script goes wrong. (i mean it disappear)

Need a Quick Resolution.

thanks
kamaraj.s
0
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Question by:Kamaraj Subramanian
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5 Comments
 
LVL 40

Expert Comment

by:Vadim Rapp
ID: 22624655
I would (1) check detailed log, which would show which action resulted in the message (2) try to debug.
0
 
LVL 23

Author Comment

by:Kamaraj Subramanian
ID: 22624693
I have a part of the MSI file only. My client gave this file only. So, i cannot install the MSI file.
0
 
LVL 40

Assisted Solution

by:Vadim Rapp
Vadim Rapp earned 200 total points
ID: 22625034
then how can you see the message?

or you just trust the client that he sees it?
0
 
LVL 23

Author Comment

by:Kamaraj Subramanian
ID: 22625066
Client gave the Screenshot and the msi file has to be fixed.

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LVL 23

Accepted Solution

by:
Kamaraj Subramanian earned 0 total points
ID: 22701813
Admin Team,

Please delete this post. I am not getting the correct answer from here. My client itself found the solution for this problem

thanks
kamaraj.s
0

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