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JimMueller

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Missing Fax addresstype

We had a Fax connector we used with Exchange 5.5, and it was migrated over when we switched to Exchange 2003. We recently switched to using a SMTP connector instead and removed the old connector which the vendor advised was no longer supported by Microsoft.

We are now having problems with newly created accounts having their e-mail addresses being generated. Messages sent to that mailbox are delayed in the local queue. The Exchange app log indicates it cannot rebuild RUS because it is missing a the FAX addresstype for i386. What I've tried so far:

- I looked at the RUS policies and unchecked all FAX options. Looked in ADSIEdit for gatewayproxy, and it was blank. Updated RUS, same error in App log (2035)
- Actually removed the Fax options in the RUS and restarted System Attendant. 2035 error still shows up and RUS will not complete.
- Could not find the 'proxyaddressincluded' nor 'proxyaddressesexcluded' objects in ADSIEdit as mentioned in a related forum question
- Bumped up AL and SA logging

---
Event Type:      Error
Event Source:      MSExchangeSA
Event Category:      General
Event ID:      2035
Date:            10/2/2008
Time:            10:41:51 AM
User:            N/A
Computer:      FL2000-EXCH002
Description:
The e-mail address description object in the Microsoft Exchange directory for the 'FAX' address type on 'i386' machines is missing.

For more information, click http://www.microsoft.com/contentredirect.asp.
---
Event Type:      Error
Event Source:      MSExchangeAL
Event Category:      Service Control
Event ID:      8231
Date:            10/2/2008
Time:            10:41:51 AM
User:            N/A
Computer:      FL2000-EXCH002
Description:
Permanent failure reported by policy group provider for 'CN=Recipient Policies,CN=ced-concord,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=ced-concord,DC=com':'MAD.EXE', error=8000ffff.  Taking provider offline.  

For more information, click http://www.microsoft.com/contentredirect.asp.
---

Do I need to restart System Attendant after each RUS policy change? Where is it still finding the reference to the FAX address type?
Avatar of JimMueller
JimMueller

ASKER

Found this:

https://www.experts-exchange.com/questions/22900700/RUS-template-edit.html

The Fax address type was still listed in disabledGatewayProxy, removed them, re-tried Update, still had the same errors. Restarted all Exchange services and SMTP, same errors.
I also forced replication via Sites & Services to no avail.
Everything we've found is leading us down paths we already tried. Anyone?
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JimMueller

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