Only one of our networked printers (HP 4250) prints a banner / separation page at the beginning of each print job. However, this only happens when printing from our billing system (SQL database) only. Printing from the MS Office Suite programs (Excel, Word, etc.) does not initiate a banner page before each print. Our print services run on our Novell / Netware? server. From the Novell remote manager I went into iPrint - Manage Printer and when I selected that "problem" printer to select "no banner" - it was alaready labeled "NONE".
I don't know why only this printer prints a banner/separation page. The other printers do not - no matter which program they print from. What settings could possibly be different with this printer?
I would appreciate any suggestions.