Printer Banner Page

Only one of our networked printers (HP 4250) prints a banner / separation page at the beginning of each print job.  However, this only happens when printing from our billing system (SQL database) only.  Printing from the MS Office Suite programs (Excel, Word, etc.) does not initiate a banner page before each print.  Our print services run on our Novell / Netware? server.  From the Novell remote manager I went into iPrint - Manage Printer and when I selected that "problem" printer to select "no banner" - it was alaready labeled "NONE".  

I don't know why only this printer prints a banner/separation page.  The other printers do not - no matter which program they print from.   What settings could possibly be different with this printer?  

I would appreciate any suggestions.

Thank you.
noITtrainingAsked:
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noITtrainingAuthor Commented:
The setting that made the difference was actually changed through windows command - Telnet and IP address of printer and then I typed banner: 0  - problem solved!
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BudDurlandCommented:
The option to print a banner can also be set on the client side, and will (IIRC) over-ride the server setting.  More information about the program / system that does the billing would be helpful.  DOS or Windows? Legacy print queue or NDPS/iPrint?  Using the Novell client software of the Microsoft crapware? Using a "capture" command in the login script?  Printer defined to Windows as a network printer? Using a batch file to capture the printout before starting  the billing run?

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noITtrainingAuthor Commented:
Problem solved
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