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How to disable "enter blackberry to continue" prompt

Posted on 2008-10-02
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Last Modified: 2010-10-05
Hi

I have just setup the B domain and have set an IT policy, most of the options are left  at default but some have been set using common sense.

Now everything works great bar one thing. Every time the devices lock after a period of inactivity you have to "enter blackberry to continue" first before putting in your password. Now I thought this was an extra precaution on multiple failed password attempts but it happens everytime and my users are losing the will to live.

Which IT Policy option controls this? Am I right that this shouldn't come up EVERY time.

thanks
capt.
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Question by:captain
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Accepted Solution

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amorgan2000 earned 2000 total points
ID: 22628553
That should only come up between, I think between the 4-5 and 8-9 password attempt.  How many password attempts can a user enter before the device wipes via your policy?
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Author Comment

by:captain
ID: 22628938
The policy was first set to 4 then changed to 10. Your post made me check a handheld. Funny, the device keeps the 4  in the settings but user can change the value to 10.

Now that is set to 10 it just asks for the password after lock.  

good one, solved.
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LVL 31

Author Comment

by:captain
ID: 22628945
So I guess it is the magic number 4 that causes that...

thanks for your inspiration
capt.
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Author Closing Comment

by:captain
ID: 31502425
Strictly not the solution but had me looking for the obvious.
thanks
capt
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