Solved

Removal from Blacklist for a fee

Posted on 2008-10-02
2
302 Views
Last Modified: 2013-11-05
In the past 3 days we have 5 domains to which we can no longer send emails. WE receive a 554 error generally indicating the requested server is refusiing the email at the greeting. I have contacted the companies rejecting the emails and one has ressponded we are on a blacklist. I checked using MXTOOLBOX and our IP address is not listed on any public blacklists. I was eventually directed to a site (openrbl.org) and it indicates our doamin is blackilisted by apnews_l1. From what I can gather this is a private blacklist (appears to be out of Germany) site that is asking for money to be removed from the list or wait 7 days and the domain will be removed at that time. We are not spamming, how we got on the list in the first place puzzles me. I have never seen a site asking for money to be removed from from a list. Has anyone come across this before? Is this common? Are there any other options?    
What stops sites like this from putting you back on the list after being removed from it?
0
Comment
Question by:kingsville
2 Comments
 
LVL 16

Expert Comment

by:robrandon
ID: 22626384
Sounds like a scam to me.  Have the recipient domain add your domain to their white list.
0
 

Accepted Solution

by:
kingsville earned 0 total points
ID: 22627615
I contacted one of the companies that was not receiving our emails and told them about the apnews blacklist and they told me they would investigate further (they are a cable compnay in our area) and 5 minutes after the conversation emails to them were working again. Testing the other domains also started working again. I don't have an explanation as to why unless there was a polluted DNS issue on thier routers or they removed any reference to apnews. All i know is for the moment all is working again.  
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question