I have a new PC inwhich I have installed label making software. The label printing executable is called from some code in an Access database. I installed the software with administrator rights. When I logon as "administrator" the labels print fine. When I logon as a user with lesser rights and I try and print the labels I receive the error "the output file could not be opened" and the label does not print. I believe this to be a permissions problem with the directory where the job is spooled. Any ideas?