Solved

Outlook folder permissions greyed out

Posted on 2008-10-02
14
1,835 Views
Last Modified: 2010-04-21
On our citrix server when a user tries to give permission to their calendar, tasks contacts, etc., it will only allow you only to add a user, but give them no rights.  All options are greyed out.  You can't even delete the user.  If i delete the outlook profile, it will work the first time they log in but not after that.
0
Comment
Question by:mousey625
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 7
  • 7
14 Comments
 
LVL 18

Expert Comment

by:sk_raja_raja
ID: 22627255
0
 

Author Comment

by:mousey625
ID: 22627333
Not really.  I am logging in as the user using citrix client.  The user can't even modify permissions.  If I create the profile on my machine, then log in as that user, I can modify the permissions.  So I am thinking it is something in the registry on the citrix server or a permission issue.
0
 
LVL 18

Expert Comment

by:sk_raja_raja
ID: 22627379
no it is the permission issue...try to provide full permission for the user for testing and see what happen
0
Free eBook: Backup on AWS

Everything you need to know about backup and disaster recovery with AWS, for FREE!

 

Author Comment

by:mousey625
ID: 22627505
I went into AD and gave the user full rights, logged into citrix and everything is still greyed out.  I tried several users logging in through citrix and they are all greyed out.  If I do it on my machine, it works.
0
 
LVL 18

Assisted Solution

by:sk_raja_raja
sk_raja_raja earned 250 total points
ID: 22627649
no you have give full permissions on the exchange mailbox
0
 

Author Comment

by:mousey625
ID: 22627751
Ok..I think I am lost.  We are running Exchange 2000 and I thought the only way to set the permissions were to do it from AD Users.  Where would I do it in Exchange?
0
 
LVL 18

Expert Comment

by:sk_raja_raja
ID: 22627871
AD user account would be associated with its own mailbox...you can check that on the properties of the AD user account...and provide full permission on exchange tab
0
 
LVL 18

Accepted Solution

by:
sk_raja_raja earned 250 total points
ID: 22629242
0
 

Author Comment

by:mousey625
ID: 22632859
This still didn't help.  Everything is still greyed out.  Remember this is only on citrix.  If I log in as a user on my pc with the outlook client,then I can modify permissions.
0
 
LVL 18

Expert Comment

by:sk_raja_raja
ID: 22633988
can you please add that specific user to a member of local admin group on the citrix server
0
 

Author Comment

by:mousey625
ID: 22634580
That didn't help either.  But it did help me pinpoint the issue.  We have a 3rd Party Application - Interwoven Filesite 8.2 (document management) that we create a data file for.  If I delete that data file, then the permissions are available again.  If I readd the data file, then the permissions grey out.
0
 
LVL 18

Expert Comment

by:sk_raja_raja
ID: 22634632
:)
0
 

Author Comment

by:mousey625
ID: 22634800
Thanks for all your help.  Now I have to figure out how to fix the add-in.
0
 

Author Closing Comment

by:mousey625
ID: 31502490
Thanks for you help.  You got me pointed in the right directions and you were very responsive.
0

Featured Post

Visualize your virtual and backup environments

Create well-organized and polished visualizations of your virtual and backup environments when planning VMware vSphere, Microsoft Hyper-V or Veeam deployments. It helps you to gain better visibility and valuable business insights.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Migrating existing OnPremise AD and some servers to Azure ? 13 77
Exchange 2016 2 36
Auto BCC 8 22
exchange, IIS, Load balancer 11 9
What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
Find out what you should include to make the best professional email signature for your organization.
how to add IIS SMTP to handle application/Scanner relays into office 365.
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question