We help IT Professionals succeed at work.

Restore exchange mailbox from backup exec 11.0

Last Modified: 2013-12-01
Hello, I am new to backup exec and exchange.

My issue is that I have delete and purged a few mailboxes that I now need back. Everything is being backed up via backup exec 11.0

I haven't yet learned how to use backup exec, and I am new to exchange.
This is my first admin job and these mailboxes belong to my CEO. I'm trying not to panic, any help is very much appreciated.
Watch Question

Nitin GuptaSolutions & Presales

Assuming that you have a Backup, you will have to use Recovery Storage Group using that Backup.
Here are step by steps links to give you an idea on RSG along with usage in detail:::
ExMerge: Along with RSG you will have to use ExMerge to recover your mailbox, here is the link:::
Hope this helps
Nitin GuptaSolutions & Presales

Here is Link BE 11 Admin Guide for that

If you did not do a brick level backup this is a huge task and one that you should probably contact BackupExec about. You can call them and verify if your organiztaion has a support contract.
If using Exchange 2003 you probably need to do a Recovery Storage Group method.
Here is a link to an article about what you want to do.
Here is a previous Experts-exchange article to view


Yeah, I'm reading all about it right now......I think I'm going to vomit.
Thanks for the help.
Nitin GuptaSolutions & Presales

All the best !!

You may be able to try a simple thing. If you deleted the mailboxes from the users Outlook you can look in their deleted items folder if not there you can try to do a recover deleted items. If you did this from the server, you'll need to refer above.
This one is on us!
(Get your first solution completely free - no credit card required)


As it turns out I was able to use backup exec 11d to resore the mailboxes, it even has an option to re-create the user account if it has been deleted. Although I have to say, it seems like everything Symantect makes always almost (key word) works brilliantly. The Backup exec would copy most of the mailbox, then fail citing authentication. The design is impressive, but in reality it took Symantec support several hours to get the application to work, and even then it was 80%.  
Thanks everyone for your input all you answers were valuable.....except the one.

Gain unlimited access to on-demand training courses with an Experts Exchange subscription.

Get Access
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Empower Your Career
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Unlock the solution to this question.
Join our community and discover your potential

Experts Exchange is the only place where you can interact directly with leading experts in the technology field. Become a member today and access the collective knowledge of thousands of technology experts.

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.