SCSI Tape Drive not Recognized
Posted on 2008-10-02
I have a Dell Powervault LTO2 - 024 connected to through a LSI Logic PCI-X Ultra320 SCSI host adapter to a server running Server 2003. The tape drive was bought from Dell and bundled with Backup Exec 11d.
After connecting the tape drive and installing all the backup software which included drivers for the tape drive, I found out that Windows did not recognize the tape drive at all. I found the SCSI adapter in the device manager, but no tape drive. The server has an intergrated SCSI adapter for the 2 raids on it and the other host adapter that I listed with just the tape drive on it. That SCSI line is being terminated properly and since it is the only SCSI device on it, its ID should not matter really right?
So what it boils down to, is that Windows sees the host adapter, but nothing on it. How do I go about forcing it to recognize the device on this SCSI chain?
Would also like to add that this server is in constant use due to the business, which means finding time to turn the server off for maintenance is extremely hard.