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Personal Distribution List Errors

Posted on 2008-10-02
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Last Modified: 2012-06-22
Hello Experts!

Have a user that started having problems with a few, (not all), of her personal distribution lists.  User states that she never had problems with message delivery until last week.  Some members of various personal distribution lists do not get the email she sent.  When I open the list and click on a member, sometimes that members Contact file opens...sometimes just the email properties opens...and sometimes she gets the following message: "Could not find contact <contact name>.  It may have been deleted or moved from it's original location.  Would you like to remove it from the list?"

As near as I can tell the members email address is an actual internet address as opposed to an "internal domain address" issued by Exchange Server, (2003).  All of the members\recipients not getting her emails are internal members on the domain.

Any ideas?

THANKS!

Mick
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Question by:snake454
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ashwynr earned 500 total points
ID: 22628893
Hallo!

Refer the below link. Update the users Outlook with Service Pack 3

http://support.microsoft.com/kb/910374

- #wyn
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Author Closing Comment

by:snake454
ID: 31502544
Thanks ashwynr, I can't believe that I missed the SP!  Applied all patches and user says everything seems fine.  Again, I can't believe I didn't think of such a simple thing.  Tech 101...keep the PC patched!  ;-)
THANKS so much!
Mick
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LVL 13

Expert Comment

by:ashwynr
ID: 22716022
Hi Mick,
Glad to know that it helped. Yes, it was quite a simple thing.... sometimes we miss to get the simplest things done.

Anyways Take Care!

-#wyn
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