Solved

Personal Distribution List Errors

Posted on 2008-10-02
3
227 Views
Last Modified: 2012-06-22
Hello Experts!

Have a user that started having problems with a few, (not all), of her personal distribution lists.  User states that she never had problems with message delivery until last week.  Some members of various personal distribution lists do not get the email she sent.  When I open the list and click on a member, sometimes that members Contact file opens...sometimes just the email properties opens...and sometimes she gets the following message: "Could not find contact <contact name>.  It may have been deleted or moved from it's original location.  Would you like to remove it from the list?"

As near as I can tell the members email address is an actual internet address as opposed to an "internal domain address" issued by Exchange Server, (2003).  All of the members\recipients not getting her emails are internal members on the domain.

Any ideas?

THANKS!

Mick
0
Comment
Question by:snake454
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 14

Accepted Solution

by:
ashwynr earned 500 total points
ID: 22628893
Hallo!

Refer the below link. Update the users Outlook with Service Pack 3

http://support.microsoft.com/kb/910374

- #wyn
0
 

Author Closing Comment

by:snake454
ID: 31502544
Thanks ashwynr, I can't believe that I missed the SP!  Applied all patches and user says everything seems fine.  Again, I can't believe I didn't think of such a simple thing.  Tech 101...keep the PC patched!  ;-)
THANKS so much!
Mick
0
 
LVL 14

Expert Comment

by:ashwynr
ID: 22716022
Hi Mick,
Glad to know that it helped. Yes, it was quite a simple thing.... sometimes we miss to get the simplest things done.

Anyways Take Care!

-#wyn
0

Featured Post

The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Mailbox Overload?
You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
The view will learn how to download and install SIMTOOLS and FORMLIST into Excel, how to use SIMTOOLS to generate a Monte Carlo simulation of 30 sales calls, and how to calculate the conditional probability based on the results of the Monte Carlo …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question