• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 25114
  • Last Modified:

How do I reset p2015dn back to factory defaults

I have a HP laserjet P2015dn that is one of my branch offices. The network recently changed to a different subnet. This printer however was assigned a static IP from the old subnet. How do I get the printer back to factory default settings so it will grab an IP address from the new DHCP server?
0
OnemanITdept
Asked:
OnemanITdept
1 Solution
 
SysExpertCommented:
I think that you need to hold down one of the buttons during a hard reset.

Don't remember which one, but it should be in the manual at the HP site.

I hope this helps !
0
 
tplaya07Commented:
Turn the printer off. Then hold the Green Go button while turning on the printer. Continue holding the green Go button for at least 5 seconds (but no longer than 15 seconds I believe), then release it.
0
 
OnemanITdeptAuthor Commented:
Tried that. But does not work.
0
Evaluating UTMs? Here's what you need to know!

Evaluating a UTM appliance and vendor can prove to be an overwhelming exercise.  How can you make sure that you're getting the security that your organization needs without breaking the bank? Check out our UTM Buyer's Guide for more information on what you should be looking for!

 
OnemanITdeptAuthor Commented:
ok just found out that it's the red button not the green one you need to hold in for 5 seconds.
0
 
futurefilesCommented:
you could always set your network card ip address to the same range / subnet, and web browse to the printer and change the ip address
0
 
tplaya07Commented:
Hmmmm....what is it that makes you say the cold reset doesn't work? You can also try a NVRAM reset, but I don't think that will help any if the cold reset doesn't work. For NVRAM reset, same as above, but hold for more than 15 seconds. Here is some more info...
http://www.printertechs.com/tech/coldreset.php
0

Featured Post

Get your problem seen by more experts

Be seen. Boost your question’s priority for more expert views and faster solutions

Tackle projects and never again get stuck behind a technical roadblock.
Join Now