Solved

Explorer hangs on Windows 2003 Enterprise Server SP2

Posted on 2008-10-02
7
2,106 Views
Last Modified: 2012-08-13
When you right click on mycomputer to explore it can take up to 5 minutes to come up.  I've rebooted the server to no avail.  I restarted the "Workstation" service as well and I find it odd that the dependent services ("net logon" and "computer browser") stop with it but then none of the three services start back up when you do that giving you an error code 1068 "the dependency service or group failed to start".  Any help would be appreciated.
0
Comment
Question by:dachikzuki
  • 4
  • 3
7 Comments
 
LVL 11

Expert Comment

by:EricTViking
ID: 22628558
Does this happen when you right click any other icons?

Do you have any apps hooked into the Windows sheel that appear in your context menus when you right click? It sounds like Explorer might be timing out waiting for a resource that's on a network location that is no longer accessible. This can happen if you have an app installed from the network that implements a context menu item, and the app is no longer available on the network.

Might be worth installing FileMon from SysInternals - http://technet.microsoft.com/en-us/sysinternals/bb896642.aspx 

Run filemon then right click my computer and see if any file access failures occur that could point you in the right direction.
0
 
LVL 3

Author Comment

by:dachikzuki
ID: 22634414
Thanks for the quick response.  The onlything in the shell is officescan.  But dissabling officescan (trend) still results in the same sluggish display of windows explorer.  I think you might be thinking that right clicking is taking a while to come up.  That comes up right away.  If that were the issue I like the proposed resolution.  What is taking insanely long is the actual windows explorer when navigating folders (i.e. even doubleclicking my computer to see the drive list takes about 5 minutes).
0
 
LVL 11

Assisted Solution

by:EricTViking
EricTViking earned 100 total points
ID: 22634875
Ah, understand.  I would still run FileMon and see if there are any failed file access attempts as you try to browse your system.

BTW have you run a decent anti virus scan and a 'HiJack This'?
0
Backup Your Microsoft Windows Server®

Backup all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

 
LVL 3

Author Comment

by:dachikzuki
ID: 22635185
Antivirus doesn't show anything.  Odd thing is that the server even hangs explorer in safe mode.  I'll try the HiJack this software and let you know how it goes.
0
 
LVL 3

Author Comment

by:dachikzuki
ID: 22653703
I think I found the issue.  It's when i open anything that enumerates the drives (i.e. My Computer, Explorer, etc.).  I have a feeling it has to do with this thing being SAN bootable once before and being rebuilt afterwards without reinstalling the SAN drivers for the HBA cards or disabling them all together.  It's like the O/S senses there is something there but kinda sits to wait for it to respond.  I'll either load the HBA drivers or disable them all together and see if that helps.
0
 
LVL 11

Expert Comment

by:EricTViking
ID: 22653862
Sounds like you're on the right lines with that. Definitely sounds like windows is looking for something that no longer exists.
0
 
LVL 3

Accepted Solution

by:
dachikzuki earned 0 total points
ID: 22663543
What you posted helped as did installing the multipath and MPIO software for the SCSI HBA cards.  It was actually though a faulty CD ROM.  Who would have freakin' figured?
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A quick step-by-step overview of installing and configuring Carbonite Server Backup.
It’s been over a month into 2017, and there is already a sophisticated Gmail phishing email making it rounds. New techniques and tactics, have given hackers a way to authentically impersonate your contacts.How it Works The attack works by targeti…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

785 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question