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Motorola Q deleting email messages from Exchange mailbox

Posted on 2008-10-02
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Last Modified: 2013-12-05
I have read a lot of questions regarding the deletion of email messages from the exchange server when deleting from a Motorola Q phone, but, all of the ones that I have read are the opposite of what I want to happen.  I have a client who has a Motorola Q on the Verizon network.  I have him setup with his exchange email address POPed in his phone.  When he deletes a message from his phone, it deletes that message from his exchange mailbox.  How can I get the phone to only delete the message from his phone and NOT from the exchange mailbox?
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Question by:xpconsult
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by:nlcafe
nlcafe earned 500 total points
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There is no setting on the Q to leave messages on the server.  Unless they have added this recently. One big complaint.  
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by:xpconsult
ID: 22658496
I setup the email on his phone several months ago and when I set it up it was not deleting messages but recently it has started deleting them from the server.  No change in setup was performed.
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nlcafe earned 500 total points
ID: 22663647
It is working like it is designed now.  I spent awhile trying to figure out a way to do this a long time ago.  I finally said tough luck.  Exchange push, leave them in the deleted items.  Or Imap maybe.  Or get a different phone.  

Read this
http://www.everythingq.com/forum/motorola-q/using-q-as-pop-mail-client-5571-2.html

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