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vista wont accept password in RWW

Posted on 2008-10-02
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Last Modified: 2012-05-05
ok, dont laugh.  

i can RWW to a vista business pc that is connectd to sbs2003 , i can check email using /exchange and the TS comes up for the workstation.  However !!! when i put in the password for the user it rejects it on the remote desktop saying bad password.  So i went into the server and reset the password to all numbers incase it was a UC/LC problem.  Still no joy.  

SO i can log into RWW with the new password, but when i type it into the RWW client for that workstation it rejects it...

any ideas ?

thanks
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Question by:aclv
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12 Comments
 
LVL 29

Expert Comment

by:Michael Worsham
ID: 22630604
Did you apply the update to your SBS 2003 environment?
http://support.microsoft.com/kb/926505
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Author Comment

by:aclv
ID: 22630623
yes had that installed. its jsut really weird, as i can get into OWA, and RWW and connect to the pc but just cant log in...

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LVL 38

Expert Comment

by:Philip Elder
ID: 22630732
Try this:
UserName@domain
or
domain\username

Then input your password.

Philip
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LVL 38

Expert Comment

by:Philip Elder
ID: 22630736
Also, check the Vista logs to see if they have a clue as to why.
Philip
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Author Comment

by:aclv
ID: 22631398
hi philip, i figured it out but it brings up another concern:

the solution was doamin/username however the problem was that even though the vista screen showed the domain/username the domain was to long.

so her domain name is (and i didnt set this up) is lawofficeofmeriamrodriquezpc.local ( a mouth full for sure)

and the log in on the vista pc showed :  lawofficeofmeriamrodriguezpc/lrodriguez

i went to the other user section and typed in lawofficeofmiri/lrodriguez   (shorting the domain) and put in the password and it worked.

i notice that when i RDP;s into the server as the admin it had shortned the domain name to 15 chars where as the vista pc was showing the complete full domain name

weird... does anyone now know a fix for this new problem so my users wont have to keep typing in the short domain / username every time ?????
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LVL 29

Expert Comment

by:Michael Worsham
ID: 22632843
Actually the domain name is limited to a maximum of 15 characters.

Naming conventions in Active Directory for computers, domains, sites, and OUs
http://support.microsoft.com/kb/909264
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Author Comment

by:aclv
ID: 22634341
yeah i know, i was brough in on this project after someone laready had messed up the domain name.  Just now wondering if there is a way to change the domain without really messing up the network.

thanks
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LVL 38

Expert Comment

by:Philip Elder
ID: 22634416
To be more specific: The NETBIOS name is limited to 15 characters. You can name the domain anything you want, but only the first 15 characters will show through when say logging into an XP box and clicking the options button then the down arrow if the domain name does not show.

I am glad that you got it working.

No fix. Make sure the users understand that the domain name is formated:
  Domain: ThisIsMyDomainName.Local
  Logon: ThisIsMyDomainN\UserName

Philip
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LVL 29

Expert Comment

by:Michael Worsham
ID: 22634464
Since you are using SBS 2003, re-installing would be easier as you cannot just rename the domain like you can do in Windows Server 2003 environments. The Exchange portion would also have to be modified for the new AD name change as well.

I haven't tried to do a SBS AD name change, but this might work for you:

Windows Server 2003 Active Directory Domain Rename Tools
http://technet.microsoft.com/en-us/windowsserver/bb405948.aspx

---

I would highly recommend contacting your nearest Microsoft Small Business Specialist as they would be well-versed on what steps it would take to change the AD domain name as well what changes would need to be done on the Exchange side as well.

Microsoft Small Business Specialist Finder
http://www.microsoft.com/smallbusiness/partner/vendorsearch.mspx
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LVL 38

Expert Comment

by:Philip Elder
ID: 22634583
You will not be able to rename. We looked into it. It was much easier to ExMerge to PST, backup the server, blow it away, reinstall, setup the workstations on the domain, hack their local profiles back, ExMerge their mailboxes back.

If things are working, leave them.

Philip
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