Solved

Restore Exchange database from backup

Posted on 2008-10-03
6
517 Views
Last Modified: 2012-05-05
Last night our server had a disk issue with has been resolved but it resulted in a corrupt Information Store DB.  We tried running eseutil /p but got further errors (can't remember the details of the errors now) so we decided to restore from last nights backups (ntbackup). The restore went well, but we still can't mount the store.  See image error1 for details.

In the event log we see this:
Information Store (1756) First Storage Group: Attempted to attach database 'E:\Exchsrvr\MDBDATA\priv1.edb' but it is a database restored from a backup set on which hard recovery was not started or did not complete successfully.

Can anyone help with the next step?



error1.jpg
0
Comment
Question by:knobbylowboy
6 Comments
 
LVL 35

Accepted Solution

by:
rakeshmiglani earned 250 total points
Comment Utility
can you check and let me know if you are able to find a restore.env file on the server?
this file is created after an online restore is done on an exchange server.
if you have this file then you need to run eseutil /cc against the folder that has this file.
this command would play the logs that were restored with the online backup.
0
 
LVL 6

Expert Comment

by:RemcovC
Comment Utility
Did you restore the log files to?

Anyways Eseutil /R /A should recover them for you and solve your problem

For more info see: http://technet.microsoft.com/en-us/library/bb217448(EXCHG.80).aspx
0
 
LVL 18

Assisted Solution

by:amaheshwari
amaheshwari earned 250 total points
Comment Utility
check this:
http://support.microsoft.com/kb/810199/en-us
Event 619 is logged after an online restore operation of an Exchange Information Store database is performed
0
6 Surprising Benefits of Threat Intelligence

All sorts of threat intelligence is available on the web. Intelligence you can learn from, and use to anticipate and prepare for future attacks.

 
LVL 11

Expert Comment

by:Bertling
Comment Utility
is the database dirty shut down? see the Database states part http://support.microsoft.com/kb/240145
0
 

Author Comment

by:knobbylowboy
Comment Utility
to answer the qdatabase is in
0
 

Author Comment

by:knobbylowboy
Comment Utility
Issue resolved.  We have managed to get the DB up.  Here's how...

We restored (again) to our last good backup. This time didn't select "Last Restore Set" or "Mount Database After Restore" in the restore options. After restore running eseutil /mh  states State is Dirty Shutdown.  The we ran eseutil /cc "C:\temp5\First Storage Group" (path to restore.env) and that ran successfully.  The restarted all Exchange services & IIS for luck.  Then - bingo - we're up!  We've lost a day of emails as the backup was 24 hours old. No big deal, can copy them back from Outlook Offline Cache - I got the users to backup to PST incase this happened.

Thanks for you help everyone.
0

Featured Post

Integrate social media with email signatures

Is your company active on social media? Do you also use email signatures? Including social media icons in your email signature is a great way to get fans for free. Let all your email users know you’re on social media quickly and easily, in a single click.

Join & Write a Comment

Find out how to use Active Directory data for email signature management in Microsoft Exchange and Office 365.
Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
In this video we show how to create a Distribution Group in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >>…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

7 Experts available now in Live!

Get 1:1 Help Now