Solved

Wipe Blackberry 8100 using Desktop Manager

Posted on 2008-10-03
1
2,288 Views
Last Modified: 2012-08-14
I have a Blackberry 8100 handset returned to me by its user as it has a faulty scroll ball.  The user has a new handset but i need to wipe this one completely of all user data before I send it off to be repaired or recycled.

I can get to the option in the device to wipe the handset but as i can't scroll up, faulty scroll ball, i can't select continue to actually confirm the wipe command.

Is there any other way of wiping the device?
0
Comment
Question by:Wolf
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 5

Accepted Solution

by:
amorgan2000 earned 500 total points
ID: 22632802
This article lists all the ways.  I would recommending doing option 1, 2 or 3.  I have never done option 4.  
http://www.blackberry.com/btsc/articles/551/KB02318_f.SAL_Public.html
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

It still surprises me how many businesses have many of their staff constantly away from the office needing reliable Internet, and without realising it, the answers been in their pocket the whole time! I’m talking, of course, about the phenomenon …
BlackBerry can provide (arguably) the best global email delivery solution. That is, until something goes wrong at which point it can be a nightmare to troubleshoot. The log files on a BES can only be decoded by an expert and some of the errors that …
Monitoring a network: why having a policy is the best policy? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the enormous benefits of having a policy-based approach when monitoring medium and large networks. Software utilized in this v…
In this video you will find out how to export Office 365 mailboxes using the built in eDiscovery tool. Bear in mind that although this method might be useful in some cases, using PST files as Office 365 backup is troublesome in a long run (more on t…

626 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question