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Wipe Blackberry 8100 using Desktop Manager

Posted on 2008-10-03
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Last Modified: 2012-08-14
I have a Blackberry 8100 handset returned to me by its user as it has a faulty scroll ball.  The user has a new handset but i need to wipe this one completely of all user data before I send it off to be repaired or recycled.

I can get to the option in the device to wipe the handset but as i can't scroll up, faulty scroll ball, i can't select continue to actually confirm the wipe command.

Is there any other way of wiping the device?
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Question by:Wolf
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amorgan2000 earned 500 total points
ID: 22632802
This article lists all the ways.  I would recommending doing option 1, 2 or 3.  I have never done option 4.  
http://www.blackberry.com/btsc/articles/551/KB02318_f.SAL_Public.html
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