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Outlook Forms not working anymore in Outlook SP3

Posted on 2008-10-03
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Last Modified: 2013-11-05
Dear all

A Short time ago we've implemented Office 2003 SP3.
In Office 2003 SP2 user's could doubleclick an *.oft file from their desktop and the form opened directly without any problem.
In Office 2003 SP3 the problem is that if the user doubleclicks the ".oft file a new mail will be generated instead of opening the form!
One workaround is to go to outlook, open the "choose form" menu and select the right form, but this not that comfortable like it was before rolling out SP3!

Does somebody know a hint or workaround for this problem?

Thanx and kind regards
Marcel
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Question by:mz_claridenleu
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Accepted Solution

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JoWickerman earned 1000 total points
ID: 22632341
Hi mz_claridenleu,

The solution to this problem is to change two entires in the registry which disable the new security properties available in Office 2003 SP3. These two options will revert Outlook 2003 SP3 back to it's SP2 form security settings.

Create the following keys in HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Options\Mail
"AllowTNEFtoCreateProps"=dword:00000000
"AllowMSGFilestoCreateProps"=dword:00000001

This is especially helpful because Service Pack 3 cannot be removed, you must uninstall all of Office 2003 and reinstall.

Let me know if this solves you issue!

Cheers.
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Author Comment

by:mz_claridenleu
ID: 22632593
Hi JoWickerman

Thanx very much for your very fast help.
We tried on several pc's and on most of them it is working.
On one (until now) it is not working but maybe there might be another problem.

Thanx again
Kind regards
Marcel
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LVL 16

Expert Comment

by:JoWickerman
ID: 22632662
Pleasure!!!

I'm glad I could help!!!

You should let me know if I can help with the last one...
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Author Comment

by:mz_claridenleu
ID: 22633671
Hi again

The Problem was just that one of the guys didn't close Outlook while importing the Registery Keys.
After closing Outlook, importing the Keys and restarting Outlook it was ok.

Thnx and regards
Marcel
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