Office 2007 Settings won't stick on Terminal Servers
Posted on 2008-10-03
My issue is pretty simple to explain. I have 6 - 2003-R2 Citrix/Terminal Servers running office 2007 SP1.
When a user makes changes to their office settings such as the quick access toolbar or add a shared calendar to their list of calendars the settings are gone when they log into a different server. When they log back into the same server they made the original changes to the changes are there. We use roaming profiles with the application data redirected and we save a copy of the roaming profile to the server when they log off to speed logins the next time they hit that server.
I found one post that suggested using InCTRL5 and do a before and after snapshot of the changes so I will know where in the registry those changes are being made. I did this but was unable to determine which reg keys were being changed. Besides even if I knew which reg changes are being made it would be difficult to write a script to set these changes for every user each time they logged in since everyone makes different changes.
At this point we are looking into other technologies for handling profiles such as Citrix User Profile Manager. However, we are just now trying to prove this technoloy out in the lab and it's still in a technology review status until Dec 31. I need a solution in the meantime as users are getting frustrated having to make changes every day they log in. Please help. Thanks.