Solved

FTP server 550 error

Posted on 2008-10-03
1
1,782 Views
Last Modified: 2013-12-09
We are running Win FTP on our ftp server but are having a peculiar issue.  Its "home" directory goes to a mapped drive on our LAN.  I've set up a user with the appropriate permissions to the "home" directory and it works fine for a few days but then whenever someone tries to log in and upload a file it won't allow them to.  The log files always show that the user logs in fine but gets a "550 can't access file" error.  The only way to fix this is to shut down the ftp server program then re-launch it or reinstall the app.  I thought maybe another ftp program would solve the issue but it doesn't.  I'm sure it's a permissions problem but I've set them to wide open everywhere I could to try and track down the problem without any success.  I have also disabled my antivirus firewall as well.  Also, the ftp app we're using (Win FTP) in this configuration ran flawlessly for over a year but recently just started having this issue.
0
Comment
Question by:gpmedia
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 12

Accepted Solution

by:
hfraser earned 500 total points
ID: 23031944
The 550 error may indicate that the network share's no longer mapped (it's generally file not found).
As a test to ensure that network connectivity stays up, try logging in with the same account the ftp server's running as and opening Microsoft Explorer to the directory being served by the FTP server. Leave it logged on and open until you get the FTP error, and check to see if Explorer can still see the share.

If not, there's a timeout (perhaps an inactivity timeout) disconnecting the FTP server from the share. There will probably be a message in the system event log.
0

Featured Post

Want Experts Exchange at your fingertips?

With Experts Exchange’s latest app release, you can now experience our most recent features, updates, and the same community interface while on-the-go. Download our latest app release at the Android or Apple stores today!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Many of the companies I’ve worked with have embraced cloud solutions due to their desire to “get out of the datacenter business.” The ability to achieve better security and availability, and the speed with which they are able to deploy, is far grea…
During and after that shift to cloud, one area that still poses a struggle for many organizations is what to do with their department file shares.
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…
Internet Business Fax to Email Made Easy - With  eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, f…

630 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question