I have a laptop user that could not boot his pc. The only way it was stable was to boot in safe mode with network support. I managed to copy off his outlook pst file no problem. When I recovered his laptop after rebuilding, I imported his pst file into a fresh install of office (outlook) and all seemed to be fine. I asked the user to confirm it was working ok and he pointed out that he has e-mail completely missing from last week (crash date) going back 2 years, but prior to this date all e-mails are present.
I can only think that previously he had a pst file saved and this is the one I have copied off rather than the up to date one ?. I am guessing but can anybody shed any light or have an idea if there is a product that can scan for these records. FYI I had to re-install the O/S (XP) in order to retrieve, so in terms of browsing there are no extra copies lying around.