LDAP register on imagerunner network printer

Posted on 2008-10-03
Last Modified: 2012-05-05
We recently got a Canon imagerunner C5185i network printer, I have everything else set up except LDAP registration so that it can pull address book off the Exchange server. I am using Exchange 2003 running on Win Server 2003.

It wants to know server name, server address, location to start search, and whether or not to use login. I have tried putting public name, simple name, FQDN, public IP, internal IP, and various things into the location to start search box from stuff I have found on Canon site and Google, but none work. I already know you have to restart the printer to make the settings take.

Anyone have any experience with this and know what it wants exactly?
Question by:Bob Stone
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
LVL 33

Expert Comment

ID: 22634851
We use the same Canon's here:  

Server name is hostname
Server address is the IP
Location to start search will depend on your version of LDAP, basically your version of windows server, but should look like:
"ou=system accounts,dc=domainname,dc=com"
This is basically the location you want the ldap searches to start in.

Use the logon info if you need to specify an account with LDAP lookup permissions?  

Author Comment

by:Bob Stone
ID: 22640524
I tried that, but I must have gotten something wrong still, maybe the syntax or something, I dunno.
LVL 33

Expert Comment

ID: 22649658
Is it working now for you?  
Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.


Author Comment

by:Bob Stone
ID: 22687962
No, not sure why either.
LVL 33

Accepted Solution

MikeKane earned 500 total points
ID: 22688164
I double checked my settings.....  

Make your start point the entire domain for now.... you can restrict it later if you like....  


Also, you probably need to specify an account for LDAP lookups.  

You should try adding a domain account with a non-expiring password in the logon fields as well.    

LVL 33

Expert Comment

ID: 22688230
Oh, and make sure that your copier can communicate with the LDAP server on port 389 as well....  

Author Comment

by:Bob Stone
ID: 22764425
I am setting up a new Exchange server now with DNS and all that sorted out better. Maybe that will help.

Expert Comment

ID: 23126559
Was having problems, until I tried this in the ImageRunner's LDAP settings
(NB: We are using W2K3)
Login information: Use (not Use (Secure Authentication))
User: domain\username
Password: password
Domain: <leave blank>

Featured Post

Forrester Webinar: xMatters Delivers 261% ROI

Guest speaker Dean Davison, Forrester Principal Consultant, explains how a Fortune 500 communication company using xMatters found these results: Achieved a 261% ROI, Experienced $753,280 in net present value benefits over 3 years and Reduced MTTR by 91% for tier 1 incidents.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Read this checklist to learn more about the 15 things you should never include in an email signature.
Unified and professional email signatures help maintain a consistent company brand image to the outside world. This article shows how to create an email signature in Exchange Server 2010 using a transport rule and how to overcome native limitations …
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

751 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question