Solved

Font Defult in Email

Posted on 2008-10-03
2
427 Views
Last Modified: 2012-06-21
Hello Everyone,

Here is something that I just got from the art director. This has been a problem for a while now and I cant seem to find anything about this. If anyone can shine some light on this it would be helpfull.

"Emails come in looking like a jumble of letters. Here is a screen shot of one. I have to forward it to myself in order to read it. As you can see, the email sent from Debbie is fine, but the customers original message is jumbled."

Thanks
 
This didn't work:
"What email client is the sender using to send you these emails?
Outlook or is it also Entourage? I'm thinking this might be an HTML Email Msg that Entourage has not been able to render properly. You can try Turning off HTML in Entourage and see if this resolves the problem. To disable all HTML email in Entourage, pull down Entourage | Mail and News Preferences. Uncheck the "Show HTML Formatting toolbar" box and set the Mail Format picklist to "Plain Text."
Picture-2.png
0
Comment
Question by:netadmin2004
2 Comments
 
LVL 1

Accepted Solution

by:
cmdicey earned 500 total points
ID: 22634590
See if this helps you... good luck
http://www.creativetechs.com/tips/quicktips_68-one.html
0
 

Author Comment

by:netadmin2004
ID: 22638177
That looks like it worked. Once the user is back in on Monday and gives me the "OTay" I'll get back.
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will describe some of the best ways to process an ex-employee from an Office 365 subscription. I will describe the methods I would recommend when the data needs to be kept for the ex-employee as well as how to manage any new email as we…
Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
Users will learn how to set proper sequence settings, scale images, paste attributes, add transitions, fades, and music. Open up Final Cut Pro 7 and Create a new Project: Set the Sequence Settings. a) Click File > Easy Setup > Format > Apple ProRe…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

821 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question