• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 437
  • Last Modified:

Error from internal application site on citrix

We use Citrix (PS4) for our remote offices. They use a Citrix Desktop giving all internal applications.

One of those applications is a contact management system that has a rich & a web client.

No citrix user (except those that have domain admin rights) can use the web version. If they try they get the attached error message.

If that same user tries to access the application from thie local PC it works fine.

Any ideas?

Thanks
Mark
ScreenHunter-01-Oct.-03-15.49.jpg
0
Mark Galvin
Asked:
Mark Galvin
  • 3
  • 2
1 Solution
 
sk_raja_rajaCommented:
In internet explorer go to Tools->Internet options->Advanced
and check the option 'Disable script debugging'. Actually page contains a Java script error msg which is getting displayed
0
 
Mark GalvinManaging Director / Principal ConsultantAuthor Commented:
Hi

I have just tried that and it was already set.

If its a Jave script error and as the users are on a via locked down citrix desktop then it may be permissions on the java install?
0
 
sk_raja_rajaCommented:
not exactly...but it is definitely the option settings in IE
0
 
Mark GalvinManaging Director / Principal ConsultantAuthor Commented:
I have matched the settings of the user local PC, which can access the internal site and it still doesnt work.

What is really annoying is if I log in as mean to Citrix (Im a domain admin) it works fine!
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

  • 3
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now