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Error from internal application site on citrix

Posted on 2008-10-03
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Last Modified: 2012-08-13
We use Citrix (PS4) for our remote offices. They use a Citrix Desktop giving all internal applications.

One of those applications is a contact management system that has a rich & a web client.

No citrix user (except those that have domain admin rights) can use the web version. If they try they get the attached error message.

If that same user tries to access the application from thie local PC it works fine.

Any ideas?

Thanks
Mark
ScreenHunter-01-Oct.-03-15.49.jpg
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Question by:Mark Galvin
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Expert Comment

by:sk_raja_raja
ID: 22637541
In internet explorer go to Tools->Internet options->Advanced
and check the option 'Disable script debugging'. Actually page contains a Java script error msg which is getting displayed
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Author Comment

by:Mark Galvin
ID: 22643845
Hi

I have just tried that and it was already set.

If its a Jave script error and as the users are on a via locked down citrix desktop then it may be permissions on the java install?
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sk_raja_raja earned 1500 total points
ID: 22645222
not exactly...but it is definitely the option settings in IE
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Author Comment

by:Mark Galvin
ID: 22645625
I have matched the settings of the user local PC, which can access the internal site and it still doesnt work.

What is really annoying is if I log in as mean to Citrix (Im a domain admin) it works fine!
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