I have configured Backup Exec v9.1 to send email alerts to an external address. However, I never receive them. I also have another server with Backup Exec v11.d configured to email alerts to an external address, but I get those alerts. The v.11d server is on the same network, using the same exchange server. The only difference between the two is that that with 11d you can Enable SMTP authentication. I have verified that Relaying on the SMTP Virtual Server is configured to Allow all computers which successfully authenticate..."