One of my users has three mailboxes, the original and two other for separate emails.
The user was able to access their emails until yesterday, now they get the above error message when they click on the mailbox name. WHen they click the plus sign next to the mailbox name they get the following error message:"Unable to expand the folder".
I powered down the PC and restarted it but the same problem persists.
I am the sysem administrator and I am new to this. I am in a learning phase.
I need to know how to fix this problem so my user(which is one of the owners of the company) can access their mailboxes. One note worth mentioning is that on Wednesday our server failed to work and today I installed the new router. Everyone else in the company can access their multiple mailboxes except the owner. She said she did not do anything other than add a new mailbox.
Also, is their a way I can access her emails from the server end? How can I access her emails from Exchange 2003?