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Exchange New Object - Contact Greyed-out

Posted on 2008-10-03
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Last Modified: 2013-11-30
I am trying to forward Exchange email to a Gmail account.  I understand that I need to create a new contact and make the SMTP for that the gmail address.  However, when creating the contact, the Create an Exchange Email address box is greyed out.  Please help.

Thank you
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Question by:mansurw02
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Expert Comment

by:RobinHuman
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You need to create the contact in the Contacts OU in active directory
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by:mansurw02
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I dont have a Contact OU but I created one just to see if it changes anything.  The "Create and Exchange Email" is still greyed out when making a new contact.
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mansurw02 earned 0 total points
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I realized that I just needed to log off and log back in to allow the new permissions Iw as given to take affect.
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