Exchange New Object - Contact Greyed-out

I am trying to forward Exchange email to a Gmail account.  I understand that I need to create a new contact and make the SMTP for that the gmail address.  However, when creating the contact, the Create an Exchange Email address box is greyed out.  Please help.

Thank you
mansurw02Asked:
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mansurw02Connect With a Mentor Author Commented:
I realized that I just needed to log off and log back in to allow the new permissions Iw as given to take affect.
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RobinHumanCommented:
You need to create the contact in the Contacts OU in active directory
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mansurw02Author Commented:
I dont have a Contact OU but I created one just to see if it changes anything.  The "Create and Exchange Email" is still greyed out when making a new contact.
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