Solved

Recover deleted email from Imaili

Posted on 2008-10-03
11
1,279 Views
Last Modified: 2008-10-03
I have a user that is in huge need (for Personal reason) of recovering deleted emails from his MAC. The user is running Imail. The emails are deleted from the deleted folder. I know nothing about MACs. I'm a developer for .net and network engineer. Wouldn't even know how to turn a mac on.

are they data recovery services that can do this if it isn't possible at the application level.

Thanks



0
Comment
Question by:kevboz
  • 7
  • 4
11 Comments
 
LVL 53

Expert Comment

by:strung
ID: 22635313
I think we need a bit more information. My understanding is that iMail is a Microsoft mail server package, not a Mac program. If the person is accessing an iMail server from a Mac, presumably he or she is doing it either using a web interface or using a mail client and the IMAP protocol. Do you know which it is?

If the latter, did the user empty the trash after deleting the messages? If so, I am afraid they are gone unless they can be recovered from the server end.
0
 
LVL 53

Expert Comment

by:strung
ID: 22635321
0
 
LVL 53

Expert Comment

by:strung
ID: 22635335
0
Master Your Team's Linux and Cloud Stack!

The average business loses $13.5M per year to ineffective training (per 1,000 employees). Keep ahead of the competition and combine in-person quality with online cost and flexibility by training with Linux Academy.

 

Author Comment

by:kevboz
ID: 22636408
This isn't an Imail server. It's the mac local mail app that comes with a mac. Like I said. I'm not a Mac person at all. The user was telling me it is call Imail.. I think it is just called Mail actually. I guess it is kinda like outlook express
0
 
LVL 53

Accepted Solution

by:
strung earned 500 total points
ID: 22636471
That is a horse of a different colour.

Your user is going to need disk recovery software like Data Rescue II (http://www.prosofteng.com/products/data_rescue.php) and a second drive to recover data to.

See:  http://www.prosofteng.com/products/data_rescue.php
0
 

Author Comment

by:kevboz
ID: 22636483
Yeah pretty much what I though. It's a pretty wealthy guy so I think he won't even balk at the 1500 or so it will cost because this divorce could end up costing him millions.

0
 
LVL 53

Expert Comment

by:strung
ID: 22636545
Data Rescue II (linked above) is very effective and only costs $100. He can get an external drive for less than another $100, so unless he needs to take it to a professional, he should be able to get away with less than $200.
0
 

Author Comment

by:kevboz
ID: 22636584
I'm assuming the emails on this MAC email app aren't individual files so I'd have no clue how to look for the deleted ones. I'd rather take it to someone who has experience with it.

0
 
LVL 53

Expert Comment

by:strung
ID: 22636717
That is wise if the customer can afford it. Tell him to not to use the computer in the interim.

For future security, make sure he is using OS X  10.5 Leopard and tell him to invest in an Apple "Time Capsule". This device is a combination Wireless N router, 1 Terabyte hard drive and printer and USB drive server. Leopard has built in software called "Time Machine" which will make hourly incremental backups wirelessly to the Time Capsule's terabyte drive.

These backups work much like the shadow copies on an SBS server (but with a more user friendly interface). If he had been using that he could easily have search through the Time Machine backups for the deleted files.

Have a look at the following (view the video first):

Time Machine Basics Video:  http://www.apple.com/findouthow/mac/#tutorial=leopardtimemachine

Time Machine details:  http://www.apple.com/macosx/features/timemachine.html

Time Capsule:  http://www.apple.com/timecapsule/


0
 

Author Comment

by:kevboz
ID: 22636971
OK thanks... I guess I'll say what the actual reason is. He thinks his wife is cheating on him. So he knows she is deleting the trash bin. He'd also like to install some keylogging or monitoring utilities. Do you know of any of these that work on a MAC?

0
 
LVL 53

Expert Comment

by:strung
ID: 22636992
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Spam invasion 8 62
Clients download Emails from other exchange servers. 14 108
outlook error on specific email address 6 57
How do i learn Story Board for IOS ? 3 100
If you are anything like me, you install many apps on your phone and have your life on it, sometimes literally.  When I bought my current phone, a Samsung Galaxy S5 from Verizon, they were only selling the versions with 16 GB internal.  I didn't rea…
I tend toward trying the newest hardware and software.  Thiss sometimes works out to my benefit, and sometimes not.  Because I downloaded and installed Android 5.x (http://www.experts-exchange.com/articles/18084/Upgrading-to-Android-5-0-Lollipop.htm…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question