How do I access a users mailbox to recover emails through exchange?
We are running Exchnage 2003 and Outlook 2003.
A user of mine cannot access one of their mailboxes in Outlook they get an error message: "Unable to display the folder. Microsoft Outlook could not access the specified folder location."
How can I use Exchange to view/recover the emails through Exchange?
Is their a way I can open mailboxes to view the emails though Exchange.
Please provide precise details since I am a novice with networking/IT.
Thank you.
A user of mine cannot access one of their mailboxes in Outlook they get an error message: "Unable to display the folder. Microsoft Outlook could not access the specified folder location."
How can I use Exchange to view/recover the emails through Exchange?
Is their a way I can open mailboxes to view the emails though Exchange.
Please provide precise details since I am a novice with networking/IT.
Thank you.
You can try deleting the mail profile for the user (Config panel-> mail -> 3rd button: Display profile. Just delete the profile (it won't delete the mailbox). Then create a new profile (the name doesn't matter) and re-add the exchange account to it.
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aboredman,
do you mean through Outlook --> tools --> Options --> Mail Setup --> Email Accounts --> View or change mailbox settings --> next --> change --> more settings --> advanced --> then i select the mailbox and click remove?
When I do this I will not lose the emails from that mailbox?
do you mean through Outlook --> tools --> Options --> Mail Setup --> Email Accounts --> View or change mailbox settings --> next --> change --> more settings --> advanced --> then i select the mailbox and click remove?
When I do this I will not lose the emails from that mailbox?
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aboredman,
where do I find the config Panel in the users PC?
where do I find the config Panel in the users PC?
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gupnit,
will I lose my current emails?
will I lose my current emails?
Hi,
See you will not loose your current mails.
Just make sure that you search for .PST files on the PC and back them up, as the mails in PST are not on the server.
Also, by creating new profile you will not loose any mails, as mails are on the Server, Outlook is a client to view them
Thanks
Nitin
See you will not loose your current mails.
Just make sure that you search for .PST files on the PC and back them up, as the mails in PST are not on the server.
Also, by creating new profile you will not loose any mails, as mails are on the Server, Outlook is a client to view them
Thanks
Nitin
ASKER
aboredman & gupnit,
I restarted the server and that resolved the problem.
I will still give you both credit because what you both said I found on a separate link.
Thank you for your help.
I restarted the server and that resolved the problem.
I will still give you both credit because what you both said I found on a separate link.
Thank you for your help.