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Windows Server 2003 Standard R2 x64 hangs at "Setup is starting Windows" screen during instllation

Posted on 2008-10-03
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Last Modified: 2012-05-05
We are running an ESX server with multiple virtual servers running 64bit OS's.  I am trying to install a new virtual server with Windows Server 2003 Standard R2 x64.  When the virtual machine is booted to the ISO image for installation it hangs at "Setup is starting Windows".  At this point, the virtual host machine's CPU maxes out at 100%.  Installation does not continue past this point.

Any suggestions?
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Question by:brett_apfc
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sk_raja_raja earned 2000 total points
ID: 22636704
Did you try to shut down couple of virtual machines and free some resourece and try to install ?
I would suggest you to delete that specifi vmmaachine and recreate with a new vhd harddrive file.... I assume you have enough hardware resources for the new irtual machine........
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by:brett_apfc
ID: 22636736
I have actually tried this install on 2 different virtual hosts, one of which has no other running servers on it.  Disk space is plentiful.  CPU resources are adequate.  Resources shouldn't be an issue.

I will try to delete the virtual machine and recreate.
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by:sk_raja_raja
ID: 22636781
ok..also see if you can boot in safe mode of that vm..
Did you install vmtools on this vm ?
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Author Comment

by:brett_apfc
ID: 22636851
sk raja raja -- you're a genious!

Emarassingly simple solution!

Deleting the virtual machine and creating the new virtual fixed the issue because:

when you create a new vm server it asks you what OS you want to install.  I believe that the 32bit version had been previously selected.  When I created the new server I selected the 64 bit option, and now things are moving like they should.

A fresh set of eyes certainly helped out.

Thank you raja raja!
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Expert Comment

by:sk_raja_raja
ID: 22638376
Sometimes weird things fix the issue..glad it helped
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Expert Comment

by:genedragon259
ID: 34431079
Update: I had the same exact problem (Windows 2k3 Std 64-bit) froze repeatedly at the "Setup is starting Windows" screen. Instead of deleting and recreating the VM, I was able to change the OS version in VM settings and then booted the machine again and setup ran just fine.
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