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Front End server not sending out email

Posted on 2008-10-03
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Last Modified: 2013-11-15
I setup a front end server and want to relay all email through this server. I setup a SMTP connector to route all email to the smart host (my front end server) and now all outbound email is stuck in the messages queue for deferred delivery queue. How come it will not send out?
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Question by:martbee805
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10 Comments
 
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Expert Comment

by:Bertling
ID: 22636454
hi there, on the front end servers smtp virtual server you need to add the ip address of the back end exchange server to relay.
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LVL 11

Expert Comment

by:Bertling
ID: 22636474
please see this screen shot following my last messsage: http://support.gfi.com/manuals/en/fax12/images/lotus%2065%20faxmaker%20default%20smtp%20server%20properties.png

also make sure the SMTP server service is started.
also you may have to mount a database as you are using it for smtp (could be wrong here though)
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Expert Comment

by:Bertling
ID: 22636500
sorry also make sure the information store service is runing on the FE SMTP server.
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Author Comment

by:martbee805
ID: 22636517
Hello. Thanks for the quick response. I already added the ip address and verified the smtp service is running.

Not sure what you mean by your 3rd suggestion.
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Author Comment

by:martbee805
ID: 22636549
verified that the information store service is running
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Assisted Solution

by:Bertling
Bertling earned 800 total points
ID: 22636875
i take it you can telnet on port 25 to the FE server?
the FE server can access the internet and nslookup an external domain like hotmail.com for e.g?
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Author Comment

by:martbee805
ID: 22637006
Yes, I am able to do all of that as well.

I tracked a few messages and it seems to be stuck in a loop.
SMTP:Started Message Submission to Advanced Queue
SMTP:Message Submitted to Categorizer
SMTP:Message Categorized and Queued for Routing
SMTP:Message Routed and Queued for Remote Delivery
SMTP:Started Outbound Transfer of Message
Message transferred to frontend.domain.com through SMTP
SMTP:Started Message Submission to Advanced Queuing
SMTP:Started Message Submission to Advanced Queuing
SMTP:Started Message Submission to Advanced Queue
SMTP:Message Submitted to Categorizer
SMTP:Message Categorized and Queued for Routing
SMTP:Message Routed and Queued for Remote Delivery
SMTP:Started Outbound Transfer of Message
Message transferred to frontend.domain.com through SMTP

....and it shows the last 8 lines over and over and over.
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Accepted Solution

by:
martbee805 earned 0 total points
ID: 22638654
I was able to resolve the issue.

I forgot to create a SMTP connector for the Front End server to send outbound email. Once I created the connector email started to send out.

Thank you for your responses.
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Author Comment

by:martbee805
ID: 22638666
no comments
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Expert Comment

by:Bertling
ID: 22639934
i see, damn so annoying i didnt think of this!
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