Solved

Scheduling failed

Posted on 2008-10-03
9
567 Views
Last Modified: 2013-11-15
I am using CRXI. I published the report in the crystal server. When i preview the report in the infoview by clicking the link, it runs fine. But when i schedule it to a specific time or schedule it now, then it fails with error Database Vendor Code: 18456. Do I need to enable or restart any servers because it looks like there is problem only while scheduling the report. Please help!!
0
Comment
Question by:baralp
  • 7
9 Comments
 
LVL 13

Expert Comment

by:crgary_tx
ID: 22636792
In the Central Configeration manager check whether Job Server is running?
0
 

Author Comment

by:baralp
ID: 22636976
yes, all the servers are up and running.
0
 

Author Comment

by:baralp
ID: 22637385
Infact, there is no problem with scheduling other reports. It is just this particular I am having problem while scheduling it and ends up with error: Failed to retrieve data from the database. Details: [Database Vendor Code: 18456 ]
 
 
0
Live: Real-Time Solutions, Start Here

Receive instant 1:1 support from technology experts, using our real-time conversation and whiteboard interface. Your first 5 minutes are always free.

 
LVL 2

Expert Comment

by:corobv
ID: 22637436
When you run the report in Infoview does it prompt you for a DB username and password?  Or have you managed the report and saved the information there?  

It's located under the process tab and then under database.  Also what option do you have under "When Viewing Report:" at the bottom of the page.  When we want the report to be scheduled, we save the password, and change the bottom option to 'Use same database logon as when report is run"  
0
 

Author Comment

by:baralp
ID: 22637696
No it does not prompt DB username password as I have set up all the credentials under a process tab in database option. This is really weird issue. If it runs while previewing, why it is failing while scheduling?
0
 

Author Comment

by:baralp
ID: 22637812
Does anyone know what should i be checking to tackle this error relating with scheduling error:
Error in File C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\Data\procSched\IGSAPP03.reportjobserver\~tmp1518566028e42a2c.rpt: Failed to retrieve data from the database. Details: [Database Vendor Code: 18456 ]

Thanks
0
 

Author Comment

by:baralp
ID: 22650718
Hi again,
Could anybody help me with this issue?
0
 

Accepted Solution

by:
baralp earned 0 total points
ID: 22651493
guys,
I figured out the issue. I had to reconfigure the odbc connection to solve it.
Thanks anyways.
0
 

Author Comment

by:baralp
ID: 22651549
No objections.
0

Featured Post

Gigs: Get Your Project Delivered by an Expert

Select from freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Crystal Reports: 5 Tests for Top Performance It is complete, your masterpiece report.  Not only does it meet your customer’s expectations, it blows them out the water, all they want is beautifully summarised and displayed in a myriad of ways. …
There have always been a lot of questions related to when Crystal Reports evaluates report components (such as formulas, summaries, cross-tabs, charts, to name a few examples). Crystal Reports uses a two-pass reporting process to provide greater …
Along with being a a promotional video for my three-day Annielytics Dashboard Seminor, this Micro Tutorial is an intro to Google Analytics API data.
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…

786 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question