InkyBlack
asked on
Outlook 2007 crashes constantly
How do I correct this?
ASKER
I am not using Exchange and did not upgrade to Outlook 2007. I have used it for months without
any problems until now
any problems until now
ASKER
I have found that I can start and use Outlook in Safe Mode, but without safe mode it continues to crash.
No Solutions out there?
No Solutions out there?
Ahhh, this sounds like an add-in problem then.
Tools -> Trust Center -> Add-ins
Select Com Add-ins and click Go. Uncheck those that are not necessary and see if that solves the problem.
Tools -> Trust Center -> Add-ins
Select Com Add-ins and click Go. Uncheck those that are not necessary and see if that solves the problem.
ASKER
I unchecked everything that allowed me to do so, and the remaining addins are as in enclosed picture.
This did not have the desired effect, however.
New-1.jpg
This did not have the desired effect, however.
New-1.jpg
You may want to try uninstalling the Windows Search (or downloading version 4 if you're running 3). If it runs will in Safe Mode that almost always suggests that an add-in of some kind is causing the problem.
ASKER
Tried to download Search version 4. Installer told me this upgrade does not apply to my system.
Because it is Windows Vista?
Because it is Windows Vista?
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Really? 500 points and we're assuming it's a registry thing? From my experience the PONT_STRING issue usually occurs following an upgrade, which this user did not do. I would appreciate a split at least.
If you upgraded to Outlook 2007 I would recommend deleting and recreating your profile. If you're not on exchange (i.e. you're using a pst file for your email), I would import the items from the old pst file to the new file.