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Show this folder as an email Address book for Contacts is greyed out in Outlook 2003

Posted on 2008-10-03
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Last Modified: 2010-04-21
I have one user who is unable to see her contacts.  When I go to check the "Show this folder as an email Address book" for Contacts it is grayed out.  Others in her department are fine and can check or uncheck the feature.

Running XP3 Pro with Active Directory.  I believe this is a corruption or issue with her registry.
Any direction would be welcomed.

Thanks.
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Question by:regosnell
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Paolo Santiangeli earned 500 total points
ID: 22637704
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Author Comment

by:regosnell
ID: 22637715
That adds a new contact list, but does not address the current one.  I want the current one to be available.
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Expert Comment

by:Paolo Santiangeli
ID: 22637790
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LVL 97

Expert Comment

by:war1
ID: 22638096
Hello regosnell,

If the above does not work, create a new Outlook profile.
http://support.microsoft.com/kb/829918

Hope this helps!
war1
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Author Closing Comment

by:regosnell
ID: 31502913
Reading is something I didn't do very well.  This solution worked perfectly.  Thanks for helping me out.
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