I have a 2851 cisco router 12.4 version software

I have a 2851 cisco router running version 12.4 -system image c2800nm-ipbasek9-mz.124-12a.
I installed a HWIC-1fe=  Card . Ishut down the router first installed the card started the router.
The router doesnt see the card , this router is suppoesed to support the card . Am i running
the wrong software.
lyonadminAsked:
Who is Participating?
 
PugglewuggleCommented:
The version of IOS you're running should be sufficient, but it wouldn't hurt to upgrade to the latest, 12.4(21).
One quick thing please take out the card and reinsert it (with power off, of course). I've had these things not seat correctly before. Just try that and see if it solves you problem.
Cheers!
0
 
sstone55423Commented:
The HWIC-1fe should be supported starting with Cisco IOS Release 12.4(11)XJ:
0
 
sstone55423Commented:
You probably have the wrong subversion.   Taking PuggleWuggle's advice, you can try switching slots too if reseating doesn't get it.
0
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

 
PugglewuggleCommented:
Yes, do try reseating. Also, upgrade the IOS to the latest. :)
0
 
sstone55423Commented:
Now that I have said to upgrade the OS twice, and you have said to ugrade the OS twice, I think he will get it!
0
 
PugglewuggleCommented:
Lol :-P
0
 
lyonadminAuthor Commented:
I will give it a try today but i have already reset the card and restarted twice, must be a software thing.
0
 
PugglewuggleCommented:
Hmm... must be. Let me know!
Cheers!
0
 
sstone55423Commented:
What version of the OS do you have in the router now?
0
 
sstone55423Commented:
Umm, I'm not trying to be picky, but if updating the CIOS to the latest version was the solution, and that is what I recommended (and was first recommending that) why did someone else get credit for my answer?
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.