Solved

Outlook will not open until I close Quickbooks 2007

Posted on 2008-10-03
4
281 Views
Last Modified: 2012-06-27
When I have Quickbooks 2007 open and then try to open Outlook,  it will not open until I close the Quickbooks
0
Comment
Question by:jeffreychorba
  • 3
4 Comments
 
LVL 4

Expert Comment

by:asrdias
ID: 22639080
No outlook will not open if that software uses Outlook dlls for a some operations.

You can try to use Process Monitor the verify that.

Outlook must be trying to access files that are locked for exclusive access by other application. When the locks are removed and Outlook sucessfuly accesses the files it opens.



0
 
LVL 27

Expert Comment

by:Jonvee
ID: 22639889
You may be able to resolve this by resetting the sync process.
See if the instructions here will help>

"QuickBooks Contact Sync icon is missing in Microsoft Outlook":
http://support.quickbooks.intuit.com/support/Pages/KnowledgeBaseArticle/1006632
0
 
LVL 27

Accepted Solution

by:
Jonvee earned 500 total points
ID: 22639908
As stated & as you're using Outlook 2007, first be sure that the Trust Center settings are correct:
Open Outlook and go to Tools> Trust Center
In the Add-Ins area, click Manage
Ensure that Contact Sync is selected.

If ok, delete the files in the QuickBooks Contact Sync folder as described, in order to reset the sync process.
If unsuccessful, the next option may be to repair Outlook.
0
 
LVL 27

Expert Comment

by:Jonvee
ID: 22643599
Thank you.
0

Featured Post

Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
Find out what you should include to make the best professional email signature for your organization.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

895 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now