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Remote Desktop Connections not disconnecting all the way...

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Last Modified: 2013-11-21
I am having a similar problem as WolfManBN25 in case ID#: 22761624.
I have several people who terminal serve onto a server.  They do this several times a day - and not necessarily from the same computer.  Sometimes it can be a thin client and other times it is a desktop PC.  I was receiving Event ID 1517 all over the place.  Also, sometimes when the person tries to log back in all they receive is a blue screen - no login.  I would have to go into the Terminal Services Manager and reset their account.
So, anyway, I have installed UPHClean.  It got rid of the 1517 errors and now I recieve the UPHClean Info 1401 that look like this:  
The following handles in user profile hive DOMAIN\username (S-1-5-21-153723871-2679035580-3975090593-1611) have been remapped because they Rtvscan.exe (2384)
HKCU\Software\Symantec\Symantec Endpoint Protection\AV\Custom Tasks (0xb8c)

Problem is - I still have users getting locked up w/ the blank screen and no login, so I still have to reset the account.  

Any ideas how to get this to stop?  
Thanks!
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Commented:
This one is on us!
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Commented:
I have implemented these changes, and since then I have had no phone calls of lockouts.  I realize that it has been only 4 hours, but it is looking very promising.  
Thanks!

Author

Commented:
Hi -
Sorry to bother you again.  
Is there a way where I can setup Terminal Services so the users do not use their roaming profile?  And, even maybe, use a default profile?
Currently, when they use RD to login it automatically runs an app.  I'm wondering if there is a way to set it up where all they get when they login is an icon to run the app rather than it automatically starting.  Is that possible?
Thanks!

Commented:
You are not bothering me:

Let me look this up and get back with you. I think you should always have a separate profile for TS instead of using the domain profile.
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