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Outlook 2007 Recover email rules from old pst

Posted on 2008-10-03
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Last Modified: 2009-10-20
Working with XP Pro, Outlook 2007 - NO EXCHANGE SERVER

Having problems with Outlook so we went to control panel | mail and deleted the existing profile and created a new one.

We then opened outlook, creating a new set of personal folders.  We then attached an old pst, and copy and pasted mail, calendar, tasks, contacts over.  So far, so good.

User has a zillion rules, but I did not export before this process started.  

Is there a way to recover/import the rules from one of our various backups of the pst?  I know about the export import function for rules now... but did not know that at the time.

I tried attaching one of the old pst files... making it the default, closing and opening outlook... but the rules do not show up.   I may be missing something here.

Suggestions welcome.
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Question by:Tomster2
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war1 earned 500 total points
ID: 22639583
Hello Tomster2,

If the rules are not stored in the old PST file, then you must export your rules from old computer as rwz file and then import the file into the new computer.  If you did not export the rules, then they are lost. You have to create a new set of rules manually.

Hope this helps!
war1
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by:Tomster2
ID: 22649758
war1

"If the rules are not stored in the old PST file"

For Outlook 2007, is there somewhere the rules would be stored besides the pst file?

An older computer is not involved.... this was a repair attempt on one machine.  I do have a series of pst backups.... so can so back to earlier copies... but before I do that I am wondering if there is somewhere else I should be looking.

And no, we did not create an rwz file... I just learned about that trick while reseaching a solution for my present situation.  If I had only known....

Tomster2

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by:Tomster2
ID: 22649967
war1,

I found  a link that tells me where they are for Outlook 2007:

http://office.microsoft.com/en-us/outlook/HP100669141033.aspx

I think what I need to do is find a backup pst before the problem occured, restore that to a folder on the subject PC.

Detach the existing pst file in Outlook.   Attach the old one... and see if rules are there.  If yes, export to rwz file.  Then retrace my steps and import the rwz to the current pst.

Does that sound right?
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Expert Comment

by:war1
ID: 22651184
Tomster2, that is correct.
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by:Tomster2
ID: 22651916
Hmmmm - OK,

So I disabled send/receive.   Attached the old PST,  made it the default.  Restarted Outlook.

The old pst is the default, I select Tools | Rules and alerts - and rules are empty.

The backup I retrieved the pst file from was several weeks ago... well before any of the present issues.

I must be missing something here in how I can make the rules showup so I can export them.

The email account in outlook is unchanged.   I disabled send/receive because I did not want emails coming into the old PST.  I tried enabling it... but the rules still did not show up.

Suggestions greatly appreciated.
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Author Comment

by:Tomster2
ID: 22679492
The procedure above is correct for most cases... unfortunately something is corrupted somewhere for it did not work here.   I even created a new profile under Control Panel | Mail.... attached an old backup copy... and that did not display any rules.  Something about the pst that is not taking the transfer politely.

I know the rules are in the old versions but they will not show up.

Awarding the points to war1 as he is correct and I appreciate his submitting the responses... but just did not work here for reasons unknown.
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