InPage error when copy / paste function

Hi,

I have a customer that when they try and copy and paste a file receive an inpage error, the file will paste but then Explorer hangs with the attached error and I have to Ctrl-Alt-Dlt to get the pc responding again.
error.doc
rsliveAsked:
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McKnifeConnect With a Mentor Commented:
As it can be read in the tags, sp3 is already installed but reinstalling it once more could really move something. If that fails, Try a repair install using the setup cd as described here http://www.michaelstevenstech.com/XPrepairinstall.htm. Please note that all updates (including sp3) will have to be reapplied unless you use a setup cd with slipstreamed updates.
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Hisham_ElkouhaCommented:
Try to install SP3 for the machine
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rsliveAuthor Commented:
ok, will do tomorrow and will advise results.  Thanks
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