Two problems: 1) All my income mails plain text 2) Outlook 2003 always exist with error on all clients

Posted on 2008-10-04
Last Modified: 2012-06-21
Issue 1

System changes modes where all email received are plain text -- no HTML and for no reason it changes back to HTML.

Issue 2

For last 2 month always het an error message after clients exit Outlook 2003.
Question by:wouterkcs
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2

Expert Comment

ID: 22641848
Hi there!
Well, the first problem is easy enough to tackle. Simply click the Tools Menu, then choose Options, click the E-Mail Options button and in the Message handling area click to deselect  the Read all standard mail in plain text checkbox.
The second problem I could use more information on. What does the error message say exactly?
Let me know if this helps. :)

Accepted Solution

Tonie16 earned 500 total points
ID: 22641859

Plain text messages receive could also be an anti-virus setting.

Please supply error message for no.2

Author Comment

ID: 22641981

The setings were set taht way as you stated.


I did turn off AVG email scanner -- will see iwhat happens.

Error message when exiting OUTLOOK
Source: Microsoft Office 11
Type: Error   Event ID: 1000
Faulting application outlook.exe, version 11.0.8217.0, stamp 480f95d9, faulting module unknown, version, stamp 00000000, debug? 0, fault address 0x00000101.


Expert Comment

ID: 22647850

I feel my comment (22641859) helped wouterkcs into the correct direction, with Anti-Virus settings.

Featured Post

Secure Your Active Directory - April 20, 2017

Active Directory plays a critical role in your company’s IT infrastructure and keeping it secure in today’s hacker-infested world is a must.
Microsoft published 300+ pages of guidance, but who has the time, money, and resources to implement? Register now to find an easier way.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

by Batuhan Cetin In this article I will be guiding through the process of removing a failed DC metadata from Active Directory (hereafter, AD) using the ntdsutil tool in a Windows Server 2003 environment. These steps are not necessary in a Win…
On July 14th 2015, Windows Server 2003 will become End of Support, leaving hundreds of thousands of servers around the world that still run this 12 year old operating system vulnerable and potentially out of compliance in many organisations around t…
In a recent question ( here at Experts Exchange, a member asked how to run an AutoHotkey script (.AHK) directly from Notepad++ (aka NPP). This video…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question