Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Office Accounting 2008 Restore Problem : RESTORE HEADERONLY is terminating abnormally

Posted on 2008-10-05
4
Medium Priority
?
2,236 Views
Last Modified: 2012-05-05
Hey Guys,
   I've been beating myself in the head about this one for a little bit. I'm trying to restore a backup to a company file into a new installation of Microsoft Office Accounting 2008. We made the backup on a workstation and are moving the installation to a server environment for multi-user support -- you know the drill. However, when I copy the backup (sbb) file into the root of the Local Hard Drive (or on the desktop, or in a folder somewhere) and try and restore it using the wizard (to a number of locations, all of which are unsuccessful), I get the following error:

"Cannot open backup device 'C:\path to random temp file.4vm'. Operating system error 5 (Access is Denied). RESTORE HEADERONLY is terminating abnormally." I don't know if it's important or not, but the temp file is located in the "C:\Documents and Settings\%USER%" tree, and we do Folder Redirection -- but only on the "My Documents" folder...

The error occurs when the status moves from "Decompressing data..." to "Restoring Company Data...".

The workstation was done as a standalone installation and therefore is using SQL Express 2005, the target of the restore is using SQL Standard 2005.

I've checked folder permissions, re-copied the file from the workstation by which it was generated, I'm logged into the server I'm doing this on as a Domain Administrator. -- And I'm stuck.

Any Help?
0
Comment
Question by:hypknight
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 32

Expert Comment

by:Brendt Hess
ID: 22652083
Move the file to some location other than the root of the C: drive before restoring.  Various security policies can prevent restores from that location.  Even creating a \Temp directory off of C: and moving the file there may solve your issue with the restore.
0
 
LVL 2

Author Comment

by:hypknight
ID: 22652094
Thanks so much for your post!

I've tried it from all over the hard drive. Regardless of where the backup file is located prior to the restore, the result is the same.
0
 
LVL 32

Accepted Solution

by:
Brendt Hess earned 2000 total points
ID: 22652171
So, does the SQL Server service account have permissions in the destination locations?  Remember, it doesn't matter who *you* are logged in as, it is the service account for SQL Server service that matters.
0
 
LVL 2

Author Comment

by:hypknight
ID: 22652596
bhess1:

Thanks so much! The problem was that the Service Account for SQL wasn't an administrator on the local machine. You're a genius!

Points awarded as deserved!
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article describes how to import an Outlook PST file to Office 365 using a third party product to avoid Microsoft's Azure command line tool, saving you time.
After seeing numerous questions for Dynamic Data Validation I notice that most have used Visual Basic to solve the problem. This suggestion is purely formula based and can be used in multiple rows.
The viewer will learn how to use a discrete random variable to simulate the return on an investment over a period of years, create a Monte Carlo simulation using the discrete random variable, and create a graph to represent the possible returns over…
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …

721 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question