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Might want to have her do a ping and tracert to the Exchange server by name and by IP. &nbsp;This would quickly establish whether or not she has a connectivity issue of some kind. 
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Might want to have her do a ping and tracert to the Exchange server by name and by IP.  This would quickly establish whether or not she has a connectivity issue of some kind.

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Thank you for you suggestion. Unforntunetly I did bring this up to the network team at my work place but they never acknowleged that this was the issue. However, I did have someone else on the team indicate that it was a concentrator not configured correctly.
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Thank you for you suggestion. Unforntunetly I did bring this up to the network team at my work place but they never acknowleged that this was the issue. However, I did have someone else on the team indicate that it was a concentrator not configured correctly.

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She is a remote worker that uses Win XP with the newest (non beta) version of Cisco VPN client. When she VPN's in she has all functionality except that she cannot connect to Exchange mailbox in Outlook 2003. This seems to have happened after they migrated her account over to a new Exchange server but I have no proof of this. Sometimes she recieves a message after log on that states Firewall policy Mismatch. I have checked that the full path to the exchange server is present and correct.
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She is a remote worker that uses Win XP with the newest (non beta) version of Cisco VPN client. When she VPN's in she has all functionality except that she cannot connect to Exchange mailbox in Outlook 2003. This seems to have happened after they migrated her account over to a new Exchange server but I have no proof of this. Sometimes she recieves a message after log on that states Firewall policy Mismatch. I have checked that the full path to the exchange server is present and correct.

why my user cannot connect to Exchange with Outlook when VPN'd in. All other functions are working.

A virtual private network (VPN) is a network that uses a public telecommunication infrastructure, such as the Internet, to provide remote offices or travelling users access to a central organizational network securely. VPNs encapsulate data transfers using secure cryptographic methods and other security mechanisms to ensure that only authorized users can access the network and that the data cannot be intercepted.

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.