hard drive shows in device management, not in explorer or disk management
Posted on 2008-10-05
I have an external device that allows you to read IDE hard drives via a USB port.
I have five different hard drives that I've tried to read with this device.
Each time, the computer (running Windows XP) recognizes the USB device by plug and play, says "new device found: hard disk" and then says "your device is ready to use". And each time, the hard drive DOES show up in device management under disk drives, and says "the device is working properly." Try updating the driver, says the driver is up to date.
BUT it does NOT show up in windows explorer nor in disk management.
I've tried each hard drive on two different computers, and get the same problem each time.
I have another hard drive enclosure known to work because I have a hard drive currently on it and working, but the enclosure did not work with these hard drives.
I've tried restarting the computers, no luck. Tried different jumper settings on the hard drives, also no luck.
ONE of the drives by sheer luck finally popped up as an external drive and I was able to get the data off. None of the others will after multiple tries.
I've done searches on the internet for this problem and apparently it's a known issue but nobody knows what to do.
Here are the model numbers for each drive:
wdac21200-00h western digital caviar 21200
wdac2850-32f western digital caviar 2850
wdac2540-00f western digital caviar 2540