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installed pci card - computer won't boot

Posted on 2008-10-05
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Last Modified: 2010-05-18
I have an Intel Pentium D computer.

On the motherboard are two PCI slots.  One is in use, the other I tried to install a card containing firewire ports.  

But after I installed it, the computer wouldn't boot up.  I also tried installing a card containing USB ports, and it wouldn't boot up.

Both cards worked fine in the 1st PCI slot.  It's the 2nd one I'm having problems with.

I posted this question to another board and someone said "May not be the slot itself, but a hardware interupt conflict."  But did not offer a solution.   What exactly is a hardware interrupt conflict, if that's even the problem, and how could that be resolved?
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Question by:halfiepint
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12 Comments
 
LVL 9

Expert Comment

by:mgonullu
ID: 22645312
Is there anything coming on the scree? if yes what is it?
if not I think that your board is damaged and that PCI slot could not be used.
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Author Comment

by:halfiepint
ID: 22645321
No, nothing comes up on the screen at all, it just hangs on a blank screen.  Then I take out the pci card and it boots up fine.
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LVL 9

Assisted Solution

by:mgonullu
mgonullu earned 2000 total points
ID: 22645326
Fine friend, see try this : use a blower and clean that area if it will not work that mean you need a new Moterboard
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Author Comment

by:halfiepint
ID: 22645331
It should also be noted that the very first time I installed a card in that slot, the computer did boot up and I had to reactivate windows xp because "your hardware was significantly changed".  

Then after reactivating windows, the card was recognized but none of the USB devices were recognized (it was a USB port card).  So I took it out, tried installing again, and that's when it wouldn't boot up anymore with anything in that slot.
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Author Comment

by:halfiepint
ID: 22645340
Do you mean, a can of air that you spray on things to get rid of dust?
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LVL 9

Expert Comment

by:mgonullu
ID: 22645344
Ok, one moment
remove the PCI card, and enter the bios and try to see if the address and IRQ of the second slot is readable.
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Expert Comment

by:mgonullu
ID: 22645349
yes , about dust issue
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Author Comment

by:halfiepint
ID: 22645358
where would I go in the bios to determine if the 2nd slot is readable?  I know how to get into the bios.   what section?
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Expert Comment

by:mgonullu
ID: 22645373
it should be under devices or I/O ports,
Give me your Bios name and version so I can help more if you couldn't find it
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Author Comment

by:halfiepint
ID: 22646166
I searched through every menu item and I never did find it.

The bios version is GC11020M.86A.1073.2006.0710.1955

I didn't see what the name was either but that was the version number.

I have an Intel Pentium D dual core processor if that helps you any.
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Accepted Solution

by:
halfiepint earned 0 total points
ID: 22646344
I did get a can of compressed air and sprayed the PCI slot.  Then I installed a dial-up modem card into that slot, and it's working properly.  So I conclude that the problem was dust in the slot.  Thank you very much for your time.
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Expert Comment

by:mgonullu
ID: 22647415
no objection
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