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Why is it I can communicate wirelessly with my print server, but nothing prints

Posted on 2008-10-05
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Last Modified: 2012-05-05
When I put in 192.68.0.10 in my Internet browser (without my ethernet cord plugged in from the print server to the router) I am able to see my print server wireless settings for my print server.  This indicates that the print server can communicate with the router.  I then followed the instructions to add a printer for my Dell 1100 using a Standard/ICP Port.  For the printer name I put in 192.168.0.10 and for the Port Name IP_192.168.0.10.  I put in a protocol of LPR and a que name of PS-XXXXXX-XX.  This is all per the intructions, yet nothing prints.  What am I doing wrong ?

Note I did make sure the printer could print using an USB connection so I know the proper drives are installed.
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Question by:pbo1
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15 Comments
 
LVL 44

Expert Comment

by:Darr247
ID: 22652159
> This indicates that the print server can communicate with the router.

When you're in the DP-G310's Home tab at the top, click the Wireless button on the left - does it say Infrastructure or Ad-Hoc for Connection Mode?

What is the IP address of the router?  
If you're not sure, it should be the same as the 'Default Gateway' address shown if you run
ipconfig
in a command prompt window (Start->Run, CMD [Enter]).
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Author Comment

by:pbo1
ID: 22656119
1. It says infrastucture
2. The default gateway says 192.168.1.1
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LVL 44

Expert Comment

by:Darr247
ID: 22656484
They're not in the same subnet.
Go to the configuration page of the print server and change its IP address to 192.168.1.10 and save the changes
Open the printer's Properties page in Printers and Faxes.
On the Ports tab delete the old port and make a new one with the new address (you could just edit that port's IP, but it won't let you change the port name to match the new IP).
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Author Comment

by:pbo1
ID: 22665557
I'm not sure what a subnet is, but if they are different how am I able to unplug the ethernet cord from the print server and still be able to pull up the print server configuration by inputting 192.68.0.10 in the browser...just trying to understand this part...
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Expert Comment

by:Darr247
ID: 22665864
OK...  please open a command prompt window (Start->Run, CMD [Enter]) and run
ipconfig /all >C:\iproute.log
                                              then run
route print >>C:\iproute.log

Note there are 2 greater-than signs in the second line.
After that, check the Attach File box (below the Comment box) and click Add File.
Browse to and select C:\iproute.log then click Open, and it will be sent with your next message here when clicking Submit.
With that info I should be able to explain exactly why the browser is able to get the config page, but the printer driver can't find the print server. :-)
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Author Comment

by:pbo1
ID: 22674734
Before I send this attachment is there any information I should delete, I don't want anyone hacking into my PC...thx Darr247
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Author Comment

by:pbo1
ID: 22674939
Darr247, does this help ?  Sorry I did not do this as an attachment...


IP Routing Enabled. . . . . . . . : No

      WINS Proxy Enabled. . . . . . . . : No
Dhcp Enabled. . . . . . . . . . . : Yes

      Autoconfiguration Enabled . . . . : Yes

      IP Address. . . . . . . . . . . . : 192.168.0.15

      Subnet Mask . . . . . . . . . . . : 255.255.255.0

      Default Gateway . . . . . . . . . : 192.168.0.1

      DHCP Server . . . . . . . . . . . : 192.168.0.1

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LVL 44

Expert Comment

by:Darr247
ID: 22675725
Ummm... in message # 22656119 you said the default gateway was 192.168.1.1.
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Author Comment

by:pbo1
ID: 22677194
sorry, i got tat part initially wrong...
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LVL 44

Expert Comment

by:Darr247
ID: 22680234
Then you need to undo the changes I told you to make based on that information:

> 'Go to the configuration page of the print server and change its IP address to 192.168.1.10 and save the changes.
> Open the printer's Properties page in Printers and Faxes.
> On the Ports tab delete the old port and make a new one with the new address (you could
> just edit that port's IP, but it won't let you change the port name to match the new IP).

Change it back to 192.168.0.10 and create the port for it again.
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Author Comment

by:pbo1
ID: 22683746
Why I am changing the IP address to 192.168.1.10 ?  The IP config you had me do shows the IP is 192.168.0.15 and the gateway is 192.168.0.15.  Note I get to the configuration page by inputting 192.168.0.10.  

Just making sure I understand.

Thanks !
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LVL 44

Expert Comment

by:Darr247
ID: 22691325
> Why I am changing the IP address to 192.168.1.10 ?

You're not. You're UNdoing that, which I told you to do because you said the default gateway was 192.168.1.1.

The last line of my previous message says
> ''Change it back to 192.168.0.10 and create the port for it again.''
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Author Comment

by:pbo1
ID: 22691768
ok, I chnaged it back to 192.168.0.10 and created the new port.  I still can not print, but I am able to bring up the print server configuration wirelessly.  Any suggestions...
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Author Comment

by:pbo1
ID: 22691787
Should I include the full port name when setting up the printer...the instructions leave out the -xx, thus my port number is PS-6E7EE3-U1...do I put all this in ?
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Accepted Solution

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Darr247 earned 500 total points
ID: 22694369
Try RAW on port 9100 instead of LPR.
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