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nForce 790i Raid Controller issues

Posted on 2008-10-06
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Last Modified: 2016-10-27
Hello

I'am having issues with a particular system.

EVGA 790i FTW SLI Mainboard
2 x Asus 260GTX GFX Cards
Intel 9550 Quad Core CPU
8GB DDR3 Corsair RAM
2 x 750GB HDD setup in RAID 0 (striped) (HARDWARE)
1000W GMEPWR PSU
Antec 1200 Case
Windows Vista Ultimate 64 BIT

I had this setup working like clockwork, deliverd to customer, customer then tried to install Acronis True Image 11 to create a backup image which Acronis say is Vista 64bit ready.

According to the customer the install crashed the PC, upon reboot the following error code is displayed after POST ... Warning: have option ROM can not be invoke (vendor ID:197Bh , Device ID:2363h) then the contiues to boot into Windows where the system is very unstable and crashes on a regular basis.

I then went onsite and reset the cmos using the button on the mainboard and still got the same error Warning: have option ROM can not be invoke (vendor ID:197Bh , Device ID:2363h) I then turned of the RAID utility and the error went away, i reinstalled Vista 64bit with the RAID off and left the site.

I then recieved a phone call from the customer advising that the system is still unstable ...

Please Help.
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Question by:CBM Corporate
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6 Comments
 
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Expert Comment

by:wannderer
ID: 22650395
There seems to be something wrong with the hardware.

Test with smallest subset of hardware possible, 1 RAM, 1 video card, 1 HD... and then swap out until the problem of unstable comes back.  

Also, what does the customer means by unstable ... BSOD, lag, crash, reboot ???

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Author Comment

by:CBM Corporate
ID: 22655802
thanks for your suggestions, by unstable i mean crash .... the PC freeze's then have to reset.
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LVL 4

Accepted Solution

by:
wannderer earned 125 total points
ID: 22656395
If the computer goes up to freezing, there is a good chance that the motherboard or OS is the cause.

You can try installing linux on it for a moment ( knoopix run on cd or something like it ) ...
If there is no problem in linux : Problem comes from windows driver
If there is a problem : Some part of the hardware is broken or malfunctioning
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Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

 
LVL 3

Expert Comment

by:AntecChris
ID: 22665217
wannderer has the right idea. I have a little bag of bulk thumbdrives, each labeled and bootable for some purpose or another. A couple are even set up as 'persistent' (saves changes back to the drive) or to get around security. Great tools.

EXPLICIT instructions for several recipes can be found at
http://www.pendrivelinux.com

Make yourself a bootable version of whatever flavor you're most comfortable with and add it to your 'bag-o-tricks'.
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Author Comment

by:CBM Corporate
ID: 22665223
Thanks for the tips guys, i will post the exact resolution once i have sused it out.

Thanks again
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Author Comment

by:CBM Corporate
ID: 22707755
Changed the RAM voltage and timing values, PC ok.
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Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

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