Moving domain to a new registrar whilst minimizing downtime

Posted on 2008-10-06
Medium Priority
Last Modified: 2013-12-25
Hi there,

We currently have a customer who has a domain with uk2.net - and we are experiencing a LOT of problems with them. They recently wiped the DNS configuration, and put everything back to UK2 defaults (including MX records) which obv wiped out their email for a few hours.

I know it's possible to move the domain to another registrar, but we need to eliminate downtime. Is this possible. Is there a special process?

Many Thanks
Question by:dougb9429
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Expert Comment

ID: 22648131
if you sign up to another hosting account, you can then setup the domain with that host and tell UK2 to point to DNS server records at the new host, which will then handle ALL the domain functionality.
When that's working, transfer the domain away from UK2 to your new host. *should* be 0% downtime with this method as long as you plan carefully.. but it's fairly simple!

Author Comment

ID: 22648166
So for instance, I go to 1 and 1, set up the domain ready, with the website.

Is there a special process for moving a domain? Like getting a special code (like you do when trasferring to another ADSL provider, for instance)?

Expert Comment

ID: 22648220
As an aside, you can continue running on the new host indefintely whilst continuing to pay UK2 to only host the domain (i.e. you still do domain renewals through them).
I do this with a couple of domains as UK2 made it too much trouble to move the domain away from them.. and I've had no probs with this for a few years.
In this way, you also provide some sort of redundancy to your hosting as if the 'new' host ever fails, you can ensure you have the correct setup at UK2 to simply switch the DNS Servers back to them instead of pointing at your new web/mailhost

Accepted Solution

chops_uk earned 1000 total points
ID: 22648268
yep, go to 1 to 1, setup the domain, mail (or MX records if you host your own SMTP/mailserver), setup your ftp & webspace.
once it's all working at 1 to 1, you need to:
1) tell 1 to 1 what's happening, so they're ready to recieve the domain.. they may give you their 'IPSTAG' which UK2 may need to release the domain to (depening on domain .extension)
2) request UK2 transfer domain away .. you'll be given a transfer window (works differently depending on .com / .co.uk)
3) 1 to 1 can pick up the SOA record (Start of Authority) from UK2 . done.

an aside, google "transfer away UK2" to see some interesting notes ref UK2 domain handling.

Author Closing Comment

ID: 31503332
Lovely job, I will get on and do that. Shame UK2 drag their heels.

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