Solved

Users are receiving other users' e-mail

Posted on 2008-10-06
5
192 Views
Last Modified: 2012-05-05
Hi,

Recently, 1 or 2 of my users have been receiving e-mail which has been meant for other user.

For example, User 1 receives an e-mail from a client but user 2 also receives a copy.

User 2 is not mentioned/listed in the e-mail, there is nothing apparent in AD and having done searches there are no rules etc which would cause this. My only thought would be if the sender BCC's in user 2 (which seems unlikely in the e-mails I've seen).

Has anyone come across this in the past? We're running Exchange 2000 with Surfcontrol E-mail filter v6.

Thanks in advance!
0
Comment
Question by:robsamuel2k8
  • 2
  • 2
5 Comments
 
LVL 23

Expert Comment

by:ormerodrutter
ID: 22648525
Does user2 "always" receive a copy of user1's email?
0
 
LVL 11

Expert Comment

by:Bertling
ID: 22648537
chekc there isnt any forarding rules
also ceck they dont belong to a group that the customer may be sending to instead.
0
 

Author Comment

by:robsamuel2k8
ID: 22648693
Hi ormerodrutter, user 2 does not always receive a copy of user1's e-mail, which leads me to believe that there is no forwarding in place. I've also checked the forwarding settings, etc and there is nothing there.
0
 
LVL 23

Accepted Solution

by:
ormerodrutter earned 500 total points
ID: 22648720
So it is either BCC (which you already mentioned) or email groups (mentioned by Bertling). I assumed User2 is not the adminnistrator (so even bad mail is going to him/her)?
0
 

Author Comment

by:robsamuel2k8
ID: 22648819
I agree it could be BCC, as I have checked the groups and there shouldn't be anything there which duplicates/forwards e-mail. User2 is not the administrator either.

Thanks for your comments!

0

Featured Post

NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Outlook 2010 error 10 12
Exchange Server 2013 crash 3 17
Exchange Reports 4 25
Archive Office365 Email Account 2 18
This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

773 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question