?
Solved

Users are receiving other users' e-mail

Posted on 2008-10-06
5
Medium Priority
?
201 Views
Last Modified: 2012-05-05
Hi,

Recently, 1 or 2 of my users have been receiving e-mail which has been meant for other user.

For example, User 1 receives an e-mail from a client but user 2 also receives a copy.

User 2 is not mentioned/listed in the e-mail, there is nothing apparent in AD and having done searches there are no rules etc which would cause this. My only thought would be if the sender BCC's in user 2 (which seems unlikely in the e-mails I've seen).

Has anyone come across this in the past? We're running Exchange 2000 with Surfcontrol E-mail filter v6.

Thanks in advance!
0
Comment
Question by:robsamuel2k8
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 23

Expert Comment

by:ormerodrutter
ID: 22648525
Does user2 "always" receive a copy of user1's email?
0
 
LVL 11

Expert Comment

by:Bertling
ID: 22648537
chekc there isnt any forarding rules
also ceck they dont belong to a group that the customer may be sending to instead.
0
 

Author Comment

by:robsamuel2k8
ID: 22648693
Hi ormerodrutter, user 2 does not always receive a copy of user1's e-mail, which leads me to believe that there is no forwarding in place. I've also checked the forwarding settings, etc and there is nothing there.
0
 
LVL 23

Accepted Solution

by:
ormerodrutter earned 1500 total points
ID: 22648720
So it is either BCC (which you already mentioned) or email groups (mentioned by Bertling). I assumed User2 is not the adminnistrator (so even bad mail is going to him/her)?
0
 

Author Comment

by:robsamuel2k8
ID: 22648819
I agree it could be BCC, as I have checked the groups and there shouldn't be anything there which duplicates/forwards e-mail. User2 is not the administrator either.

Thanks for your comments!

0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

After hours on line I found a solution which pointed to the inherited Active Directory permissions . You have to give/allow permissions to the "Exchange trusted subsystem" for the user in the Active Directory...
Check out this step-by-step guide for using the newly updated Experts Exchange mobile app—released on May 30.
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
Suggested Courses
Course of the Month11 days, 18 hours left to enroll

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question